# Outbound CSR Service Scheduler

**Company:** [Flotilla Partners](http://jobs.workable.com/companies/5iuH8QnHLVPuB53gkv74xt.md)
**Location:** Sanford, United States
**Workplace:** on site

[Apply for this job](http://jobs.workable.com/view/9d0eb02c-901e-488e-80e9-17e29fec7e6c)

## Description

### **Ready to Get Paid for Performance?**

We are hiring **Outbound Customer Service Schedulers** to join our growing Service Department. This is a **high-energy, phone-based role** focused on outbound calling, customer follow-up, and appointment setting.

If you’re someone who can stay focused, handle volume, and wants to **earn based on production**, this is the opportunity for you.

### **What You’ll Be Doing**

-   Make **high-volume outbound calls daily**
-   Follow up with **existing and inactive customers**
-   Schedule and confirm service appointments
-   Re-engage customers for annual maintenance and services
-   Use CRM systems to track activity, notes, and outcomes
-   Follow call scripts and **overcome common objections**
-   Maintain consistent call pace throughout your shift

### **What We’re Looking For (Preferred)**

-   Outbound and/or inbound call center experience
-   Customer service or sales background
-   Experience using a CRM system
-   Bilingual is a plus

### **Compensation**

-   Competitive hourly pay
-   **Commission on performance**
-   Opportunity to increase earnings based on production

### **Why This Role Stands Out**

-   Clear expectations and performance structure
-   Consistent workflow — no guessing what to do
-   Opportunity to grow into higher-level roles
-   Be part of a team that values **accountability and results**

### **Who This is Perfect For**

-   Call center reps who want **more earning potential**
-   Sales-minded individuals who thrive in a **structured environment**
-   Self-starters who don’t need to be micromanaged

## Requirements

### **Non-Negotiables (Must Have)**

-   Comfortable on the phone for the **entire shift**
-   Strong work ethic and **self-motivation**
-   Coachable and open to feedback
-   Basic typing and computer skills
-   Reliable personal transportation

## Benefits

Great Hourly Pay

Benefits at full time after 90 days

PTO

Great Commission incentives!