# CRM Promotion Manager

**Company:** [Neo Group](http://jobs.workable.com/companies/ei632Axwd5x4FZRkFMR4K9.md)
**Location:** Minsk, Belarus
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Revenue

[Apply for this job](http://jobs.workable.com/view/9da0cbae-9a49-43fa-a8a8-44030dbcccc9)

## Description

As part of our continued growth, **Neo Group is recruiting on behalf of one of our local partners**, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for a **CRM Promotion Manager** to join our **CRM Department**.

**Responsibilities:**

-   Planning and coordinating СRM campaigns across different markets.
-   Developing and implementing CRM strategies to drive customer engagement and retention.
-   Analyzing customer and campaign data to identify trends, insights.
-   Monitoring and reporting on CRM metrics.
-   Developing and adapting campaign mechanics based on country specifics and target audiences.
-   Collaborating with local teams to align campaign goals and processes.
-   Ensuring timely campaign launches and quality control of execution.
-   Conducting post-campaign analysis: data collection, performance evaluation, reporting, and optimization recommendations.
-   Working with Jira, Confluence, and internal tools for task management, documentation, and workflow coordination.

## Requirements

-   1+ years in CRM, digital marketing, or campaign management.
-   Experience in e-commerce, or other high-speed product domains.
-   Proven track record in planning, launching, and optimizing campaigns.
-   Solid understanding of key marketing metrics (Retention, Hold, NGR etc.).
-   Experience in post-campaign analysis and actionable recommendations.
-   Knowledge of segmentation and personalization strategies.
-   Fluent in English (B1+ written and spoken).
-   Detail-oriented, structured, and results-driven with the ability to manage multiple markets simultaneously.

**Nice to Have:**

-   Understanding of CRM deep operations: bonus campaigns, retention mechanics, lifecycle journeys.
-   Experience with BI tools (Tableau, Power BI, Looker).
-   Experience in A/B testing and knowledge of experimental methodologies.
-   Experience in managing campaign budgets.
-   Experience with African market.

## Benefits

-   Enjoy 5 health days to focus on your well-being.

-   Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
-   Get a $30 net per month sports compensation to stay active and healthy.
-   Benefit from top-notch medical insurance for peace of mind.
-   Indulge in a variety of snacks available in the office.
-   Join us for exciting corporate events that foster team spirit and fun!