# Hungarian-Speaking Customer Service Roles in Sofia, Bulgaria - Free Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Sofia, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Jace

[Apply for this job](http://jobs.workable.com/view/9dc4421a-dd08-4cd7-9f7a-b0179fb913db)

## Description

Mercier Consultancy is delighted to offer Hungarian-Speaking Customer Service Roles based in Sofia, Bulgaria, featuring a free relocation package to support your move. If you are passionate about customer service and fluent in Hungarian and English, this is a fantastic opportunity to join a dynamic team and develop your career.

As a Customer Service Representative, you will assist Hungarian-speaking clients by managing their inquiries, resolving concerns, and ensuring an exceptional customer experience. Your role will be key in maintaining high customer satisfaction levels and fostering long-term relationships.

### Responsibilities

-   Deliver excellent customer service in Hungarian and English via phone, email, and chat
-   Resolve customer questions, concerns, and issues efficiently and professionally
-   Accurately record all interactions in the CRM system
-   Work collaboratively with internal departments to solve complex customer problems
-   Collect and analyze feedback to continuously improve service quality
-   Stay updated on product knowledge and company procedures
-   Participate in training programs to enhance customer service skills

## Requirements

-   Fluency in Bulgarian and proficiency in English are essential.
-   Applicants are required to explicitly specify their native language and nationality in their application.
-   Candidates must be prepared to relocate to Sofia, with comprehensive relocation support provided.
-   Possession of EU residency or a valid EU passport is mandatory.

## Benefits

-    **Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)**
-   **• Fully paid training sessions from the office**
-   **• Stable job and career development opportunities**
-   **• Attractive salary**
-   **• Additional health insurance**
-   **• 50+ benefits and services to choose from**
-   **• Positive international working environment**
-   **• Support and learning**
-   **• Employee referral bonuses**