# Vendor Relations Senior Manager - Telecom Company

**Company:** [On-Hire](null/companies/rCoqCrpcc3eiRRBtwsq5Xg.md)
**Location:** New Cairo City, Egypt
**Workplace:** on site
**Employment type:** Full-time

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## Description

A leading telecom company is seeking an experienced **Vendor Relations Senior Manager** to lead strategic relationships with key vendors and service providers, ensuring strong supplier performance, contractual compliance, service quality, and cost efficiency.

**Key Responsibilities:**

-   Develop and maintain strong strategic relationships with key vendors and service providers.
-   Manage the end-to-end vendor relationship lifecycle, from onboarding and contracting through performance evaluation and renewal.
-   Monitor vendor performance against agreed **SLAs, KPIs, and contractual obligations**.
-   Lead commercial negotiations, contract renewals, and service-level discussions with strategic vendors.
-   Identify opportunities for cost optimization, service improvement, and value creation.
-   Collaborate with Procurement, Finance, Legal, Technology, Operations, and other stakeholders to ensure effective vendor management.
-   Establish and maintain vendor governance frameworks, performance reviews, and escalation processes.
-   Identify, assess, and mitigate vendor-related operational, financial, and compliance risks.
-   Resolve complex vendor issues and disputes while maintaining strong long-term partnerships.
-   Conduct regular business reviews with key vendors and ensure continuous improvement in service delivery.
-   Maintain accurate vendor performance records, contracts, and related documentation.
-   Lead and develop the vendor management team and ensure adherence to company policies and procedures.

## Requirements

-   Bachelor’s degree in Business Administration, Supply Chain, Engineering, or a related field.
-   **8–12 years of experience** in vendor management, supplier relationship management, procurement, or commercial operations.
-   Proven experience managing strategic vendors within **telecom, technology, IT, or other large-scale organizations**.
-   Strong experience in contract management, SLA/KPI management, negotiations, and vendor performance management.
-   Excellent negotiation, communication, and stakeholder management skills.
-   Strong analytical and problem-solving capabilities.
-   Experience managing multiple strategic vendors and complex commercial relationships.
-   Strong leadership and team management skills.
-   Good knowledge of ERP, procurement, and vendor management systems.