# MIS Executive - UK Financial Customer Service (Centris, QC)

**Company:** [Tasq Staffing Solutions, Inc.](http://jobs.workable.com/companies/eXNj54yqkNAFSHT6g9JTDs.md)
**Location:** Quezon City, Philippines
**Workplace:** on site
**Employment type:** Full-time
**Department:** Philippines - Corporate

[Apply for this job](http://jobs.workable.com/view/9e1f1922-ebe8-4e41-9506-a19f729e0329)

## Description

**Work Setup:** Onsite

**Location:** Centris, QC

**Schedule:** Shifting, UK time

**START DATE:** AUGUST 14, 2026

**Qualifications:**

-   Graduate of Bachelor's Degree in (Statistics, Mathematics, Engineering, Business Administration, Information Technology, Computer Science
-   1 to 2 years work experience in workforce management in a contact center environment
-   2 to 4 years overall experience
-   Banking industry experience is highly preferred
-   Exposure to UK/US/AU Banking industry is an advantage
-   Good analytical skills
-   Excellent in MS Excel & number crunching
-   Experience with Workforce Management software (scheduling, performance tracking, reporting)

**Responsibilities:**

-   Prepare timely and accurate MIS reports and dashboards as required by the stakeholders 
-   Interact and work closely with management, internal stakeholders & clients to understand the business information needs
-   Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly)
-   Support and adopt tools and systems for efficient MIS generation and reporting system
-   Continuous support to the manager in rolling out new techniques and initiatives to increase productivity
-   Providing update to the manager on the progress of any new MIS initiatives