# Commercial Lines Account Manager

**Company:** [Steadwell Insurance](https://jobs.workable.com/companies/t5BbHZ3UrBxJVHxBEyaQch.md)
**Location:** Tampa, United States
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Client Service

[Apply for this job](https://jobs.workable.com/view/9e3e1028-bb1b-4fb1-8aea-1abe1c8dc9c3)

## Description

Steadwell is a new kind of insurance agency. We pair experienced insurance people with AI tools that take the admin off their desk, so clients get fast, tailored service instead of a queue. We are opening in the US, and you would be one of our first employees: a real say in how we work, and a faster path to more responsibility than a large agency can offer.

You will manage a book of small to mid-market commercial accounts and help facilitate new business, with mentorship from our founder. The work is about half service and renewals, and half turning inbound new-business inquiries into clients. In your first year, success looks like a well-run book with renewals prepared early, and new clients you helped win.

### What you will do

-   Manage small to mid-market commercial P&C accounts from placement through renewal.
-   Be the main contact for your clients: coverage questions, certificates, endorsements and claims support.
-   Prepare renewals early: review exposures, remarket where it helps the client, and present options with clear advice.
-   Turn inbound new-business inquiries into clients: gather information, build submissions, work with carriers and wholesalers, and present quotes.
-   Support the principal on carrier relationships and appetite.
-   Keep the agency management system clean and complete.
-   Use AI tools to draft, summarize and process faster, and tell us what works and what does not.
-   Help shape our service standards and workflows as we grow.

## Requirements

### What you need

-   An active Florida 2-20 general lines (property and casualty) agent license.
-   At least 2 years in commercial lines account management or a similar commercial account service role.
-   Experience servicing commercial P&C accounts through renewal.
-   Hands-on use of an agency management system such as Applied Epic, AMS360 or EZLynx.

### Nice to have

-   Mid-market exposure, such as contractors, hospitality, real estate or professional services.
-   Experience quoting and presenting new business, not only servicing renewals.
-   A CIC, CISR or similar designation, or progress toward one.
-   Clear, quick, professional writing, and a builder's curiosity about AI tools.

## Benefits

-   Base pay of $55,000 to $70,000, based on experience.
-   Health benefits and paid time off.
-   A direct line to the founder, mentorship, and a voice in how the agency is built.
-   A hybrid schedule: 2 days a week in our Tampa office, 3 remote.
-   A real growth path. This is a key early hire, with a path to leading a team and moving up quickly as Steadwell grows.
