# Recovery Support Specialist

**Company:** [Boca Recovery Center](http://jobs.workable.com/companies/khuC9hsJhKmvBQXXEwdS3A.md)
**Location:** Springfield, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Operations

[Apply for this job](http://jobs.workable.com/view/9e5d317a-c27e-42f5-bddc-e0356d5e6888)

## Description

**Recovery Support Specialist (RSS)**

[**Boca Recovery Center Website**](https://bocarecoverycenter.com/)

**Location**: On Site - Springfield, MA  
**Department**: Operations

**SHIFT :** Full Time - 1st, 2nd, and 3rd.  
**Reports to**: DOO  
**Salary**: Competitive, based on experience and qualifications

**About Boca Recovery Center**

_Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery._

**Position Overview**

Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.

## Requirements

**Key Responsibilities**

-   Client Monitoring & Support
-   **Driving Eligibility (Company Vehicle Use): This position requires approval under our company insurance policy to operate a company vehicle. Candidates must have a driving history that meets our insurance requirements.**
-   Attend to the day-to-day operations of the Housing Department.
-   Supervise all client activities and ensure adherence to the daily schedule.
-   Make routine rounds and document appropriately.
-   Provide immediate support for client concerns and ensure their immediate needs are addressed.
-   Redirect clients respectfully when necessary to maintain order and safety.
-   Observe and conduct Urine Drug Screens.
-   Observe self-administration of client medications and document in Medication Observation Records (MORs).

**Communication & Documentation**

-   Communicate all client concerns clearly and document as required.
-   Report all adverse client behaviors and emergent situations in a calm and organized manner.
-   Document all unsafe conditions and communicate necessary repairs to the Lead RSS.
-   Maintain accurate shift reports and other required documentation.

**Facility Maintenance & Safety**

-   Ensure the physical residence is maintained per State of Massachusetts Department of Health standards.
-   Uphold company operational systems including cleanliness of residential and clinical buildings.
-   Identify and report any unsafe conditions or needed repairs promptly.
-   Team Collaboration & Training
-   Work cohesively with all departments to ensure client safety and care.
-   Assist in training new RSS staff.
-   Communicate department needs to the Administrator.
-   Attend all scheduled meetings and training sessions.
-   Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services.

**Qualifications / Required Experience**

-   A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred.
-   Ability to remain awake and alert during all working hours.
-   Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures.
-   CPR certification required (or must be obtained within 30 days of hire).
-   Knowledge of Joint Commission requirements preferred.

**Essential Skills & Attributes**

-   Clear communication skills with clients, co-workers, and supervisors.
-   Basic computer literacy for documentation and reporting.
-   Strong organizational and time management abilities.
-   Ability to follow directives and complete tasks thoroughly.
-   Self-motivated, goal-oriented, and capable of working independently or as part of a team.
-   Maintains professional boundaries and ethical conduct at all times.
-   Positive attitude and high emotional resilience.

## Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

-   Health Insurance
-   Retirement Plans
-   Disability Coverage
-   Paid Time Off
-   Professional Development Opportunities
-   State-Required Trainings

Join Boca Recovery Center and contribute to a meaningful mission: helping individuals build lasting recovery in a supportive and professionally rewarding environment.