# Waiter/Waitress

**Company:** [Rotana Hotels](https://jobs.workable.com/companies/1DHZUVfKm32Sn3vTDAotSL.md)
**Location:** Doha, Qatar
**Workplace:** on site
**Employment type:** Full-time
**Department:** Riviera Rayhaan by Rotana

[Apply for this job](https://jobs.workable.com/view/9eb295d9-6e9b-4cff-9365-d41bfebd9285)

## Description

Key responsibilities:

-   Welcome and seat guests in a friendly and professional manner.
-   Present menus, explain menu items, promotions, and daily specials.
-   Take guest orders accurately and relay them promptly to the kitchen and bar.
-   Serve food and beverages according to company standards.
-   Ensure guest satisfaction by anticipating needs and responding promptly to requests.
-   Check on guests during their meal and handle concerns or complaints professionally.
-   Prepare and present bills accurately and process guest payments.
-   Maintain cleanliness and organization of tables, service stations, and dining areas.
-   Set up and clear tables efficiently before, during, and after service.
-   Adhere to food safety, hygiene, and health regulations.
-   Support colleagues and assist with restaurant operations as required.
-   Attend departmental training and meetings.

## Requirements

-   High school diploma or equivalent.
-   Previous experience in a restaurant, hotel, or hospitality environment preferred.
-   Good communication and interpersonal skills.
-   Customer-focused with a positive attitude.
-   Ability to work in a fast-paced environment.
-   Basic knowledge of food and beverage service standards.
-   Ability to work flexible shifts, including weekends and public holidays.
-   Good grooming and professional appearance.