# Shift Lead- Competitive Pay

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Wellsville, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/9ec49353-02ae-4426-b11f-2883b0bc55c8)

## Description

As a Shift Lead at LV Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations.

### **Key Responsibilities:**

1.  **Team Leadership:** Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct.
2.  **Customer Interaction:** Deliver outstanding service to customers, addressing inquiries and resolving issues effectively.
3.  **Inventory Oversight:** Assist with managing inventory levels, conducting stock checks, and placing orders as needed.
4.  **Financial Management:** Ensure accurate cash handling, register operations, and daily financial reconciliations.
5.  **Training and Development:** Participate in training new employees on company protocols and customer service standards.
6.  **Health and Safety Compliance:** Uphold safety regulations and maintain a clean and secure store environment.
7.  **Communication:** Collaborate with management and team members regarding store performance and operational needs.

## Requirements

-   High school diploma or equivalent is required.
-   1-2 years of experience in retail or customer service; supervisory experience is a plus.
-   Strong leadership and interpersonal skills.
-   Excellent communication skills, both verbal and in writing.
-   Ability to manage customer complaints and solve problems effectively.
-   Basic proficiency in cash register systems and inventory management.
-   Flexibility to work various shifts, including evenings, weekends, and holidays.

### **Physical Requirements:**

-   Capability to stand for long periods and lift items weighing up to 50 pounds.
-   Able to perform physical tasks, such as restocking shelves and arranging products.