# Italian Speaking Customer Agent For FinTech Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/9f1b1b0e-c474-48fd-bb52-51e656a61ddd)

## Description

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Customer Agent to join a leading FinTech company in Greece. This role offers a unique opportunity for individuals fluent in Italian to work in the innovative and fast-paced financial technology sector. As a Customer Agent, you will support Italian-speaking clients by providing efficient and professional assistance regarding FinTech products and services.

  

### Key Responsibilities

-   Deliver top-quality customer service in Italian via phone, email, and chat channels.
-   Assist clients with inquiries, account management, transactions, and troubleshooting FinTech solutions.
-   Maintain accurate and detailed records of customer interactions in CRM systems.
-   Collaborate with cross-functional teams to enhance customer experience and streamline service processes.
-   Stay up-to-date with FinTech products, industry trends, and regulatory requirements to provide accurate information.

## Requirements

-   Fluency in Italian (both spoken and written) is required; proficiency in English is an advantage.
-   Previous experience in customer service, preferably in FinTech, banking, or financial services, is preferred.
-   Strong communication, problem-solving, and interpersonal skills.
-   Ability to adapt and work effectively in a fast-paced and evolving environment.
-   Proficiency with computers, CRM software, and other digital communication tools.
-   Self-motivated, detail-oriented, and customer-focused.
-   Willingness to work in Greece and embrace a collaborative team environment.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...