# Norwegian Speaking In-Game Support Analyst -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/9f95de99-fb95-4107-b740-30defc5855dd)

## Description

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Norwegian Speaking In-Game Support Analyst. This role is perfect for gamers who are dedicated to delivering outstanding customer service. As an In-Game Support Analyst, your mission will be to assist Norwegian-speaking players with their inquiries and ensure they have an enjoyable gaming experience by addressing their issues promptly and effectively.

  

### Responsibilities

-   Offer real-time support to Norwegian-speaking players via in-game chat, email, and community forums.
-   Identify and resolve a variety of in-game concerns, helping players with technical issues related to gameplay and accounts.
-   Capture and monitor player issues within a support ticketing system, ensuring prompt responses and follow-ups.
-   Clearly communicate with players regarding game mechanics, features, and updates.
-   Collaborate with the development team to relay player feedback and identify recurring issues.
-   Stay informed about the latest game updates, features, and industry trends to provide knowledgeable support.
-   Assist in improving support processes and initiatives aimed at enhancing player satisfaction.

## Requirements

-   Fluency in Norwegian and English, with excellent verbal and written communication skills.
-   Prior experience in customer support, particularly in the gaming industry, is highly valued.
-   Proficient troubleshooting and problem-solving skills to effectively assist players with technical challenges.
-   A real passion for gaming, with an understanding of game mechanics and community dynamics.
-   Willingness to work flexible hours, including nights and weekends, to support players' needs.
-   Experience with customer support tools and ticketing systems is a plus.
-   A positive, empathetic attitude with a strong commitment to providing exceptional player support.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...