# Dutch Speaking Customer Service for E-commerce Company in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/9fbaa37b-2170-4d1f-a90a-993a94775c96)

## Description

Patrique Mercier Recruitment FR is pleased to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative to join a thriving e-commerce company based in Greece. This role involves providing top-quality support to Dutch-speaking customers, ensuring a smooth and enjoyable shopping experience.

  

### Responsibilities

-   Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat channels.
-   Assist customers with product inquiries, order processing, returns, and general support.
-   Handle customer complaints and resolve issues promptly to maintain high satisfaction levels.
-   Collaborate with internal departments such as logistics and sales to address customer needs effectively.
-   Maintain detailed and accurate records of customer interactions and transactions.
-   Stay updated on company products, services, and promotional campaigns to provide accurate information.

## Requirements

-   Fluency in Dutch and English, both spoken and written.
-   Previous experience in customer service, preferably in an e-commerce or retail environment.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and the ability to work under pressure.
-   Proficiency with customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational and multitasking skills.
-   A customer-focused attitude and a willingness to go the extra mile to ensure satisfaction.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks