# French Speaking Customer Agent For FinTech Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/a14e985a-3f63-437e-9baa-2a42a9ddd79d)

## Description

Mercier Consultancy MD is seeking a French Speaking Customer Agent to join our team in Greece, supporting a leading FinTech company. This role is ideal for candidates fluent in French who are passionate about providing excellent customer service in the financial technology sector. As a Customer Agent, you will assist French-speaking customers with their inquiries, ensuring a smooth and professional service experience.

  

### Key Responsibilities

-   Deliver outstanding customer support in French through phone, email, and chat channels.
-   Assist customers with account inquiries, transactions, technical issues, and other FinTech-related questions.
-   Resolve customer complaints and problems promptly, ensuring high satisfaction.
-   Accurately record all customer interactions in the CRM system.
-   Collaborate with internal teams to improve service quality and customer experience.
-   Stay updated on the company’s products, services, and FinTech industry trends.

## Requirements

-   Fluency in French (spoken and written) is required; proficiency in English is advantageous.
-   Experience in customer service, preferably in FinTech, banking, or related industries.
-   Excellent communication, interpersonal, and problem-solving skills.
-   Strong computer skills, with the ability to use CRM software and digital communication tools.
-   Ability to work efficiently in a dynamic, fast-paced environment.
-   High level of professionalism and customer-oriented attitude.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...