# Polish Speaking Customer Service for Finance industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/a15ff0e1-00e0-4056-9830-380c3d10f09d)

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Finance industry. This position offers a chance to work with a dynamic team in a fast-paced environment, assisting Polish-speaking clients with their financial inquiries and supporting them in achieving their financial goals.

  

### Responsibilities

-   Provide high-quality customer service to Polish-speaking clients via phone, email, and chat, addressing inquiries about financial products and services.
-   Assist customers with account management, transaction inquiries, and financial advice tailored to their needs.
-   Handle customer complaints with professionalism, ensuring all concerns are addressed adequately and promptly.
-   Maintain comprehensive knowledge of company policies and financial products to provide accurate information.
-   Document all customer interactions meticulously, contributing to service quality improvements.
-   Collaborate with internal teams to resolve more complex customer issues efficiently.
-   Adhere to industry regulations and maintain confidentiality during all customer interactions.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Previous experience in customer service, preferably within the finance or banking sector.
-   Excellent communication and interpersonal skills.
-   Strong analytical skills and attention to detail.
-   Proficiency in customer service software and Microsoft Office Suite.
-   Ability to work independently and as part of a team in a fast-paced environment.
-   A commitment to customer satisfaction and service excellence.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks