# Front Desk Medical Receptionist - Family Medicine

**Company:** [Staffing for Doctors](https://jobs.workable.com/companies/gAA8yfeXYbnEZ4xxJycpWn.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Medical Receptionists

[Apply for this job](https://jobs.workable.com/view/a16010d8-09e1-412a-93cb-aa03c3afedb8)

## Description

We are seeking a highly capable and articulate Front Desk Medical Virtual Assistant to support our client's Family Medicine practice. The ideal candidate has extensive hands-on experience with AthenaHealth EMR, a strong familiarity with primary care clinical terminology and CPT codes, and demonstrated expertise in managing patient scheduling, insurance verifications, and phone communications for a diverse patient demographic, including a high volume of Medicare seniors.

### **Key Responsibilities**

-   **Patient & Telephone Support:** Efficiently handle inbound and outbound calls via Intermedia Unite / UNITE VoIP. Provide warm, patient, and crystal-clear assistance to patients—especially elderly Medicare beneficiaries—answering inquiries and managing clinic communications.
-   **Scheduling & Intake:** Coordinate patient appointments, follow-ups, and calendar management directly within **AthenaHealth EMR**.
-   **Verification of Benefits:** Conduct thorough Verification of Benefits (VOB) prior to visits, confirming coverage eligibility for standard Medicare, Medicare Advantage, and commercial plans.
-   **Clinical Administrative Support:** Leverage clinical familiarity (such as understanding common Family Medicine CPT/ICD-10 codes and visit types) to ensure accurate appointment routing and patient intake.
-   **Clinic Coverage:** Provide dependable, uninterrupted coverage during all operating hours of the practice.

## Requirements

**EMR Expertise:** Minimum **2+ years of hands-on experience using AthenaHealth** in a U.S. clinical setting.

**Healthcare VA Background:** At least 2–3 years of experience as a remote Medical Virtual Assistant supporting a U.S. outpatient clinic.

**Clinical Knowledge:** Practical familiarity with Family Medicine procedures, CPT codes, and verification of benefits procedures.

**Schedule:** Ability to commit fully to working all hours that the clinic is open.

**Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 8:30 am to 5 pm EST.**