# Energy Renewals Expert

**Company:** [Bionic Services Ltd](http://jobs.workable.com/companies/bGRVqm1CvPNuZdw9hCds4v.md)
**Location:** London, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** SALES AND OPERATIONS

[Apply for this job](http://jobs.workable.com/view/a30fc217-845a-4a5f-bbdf-309d0bddd9d1)

## Description

**Role:** Energy Renewals Expert  
**Salary:** £27,000 + OTE up to £45k  
**Location:** London (Liverpool Street)

**About Bionic:**

At **Bionic**, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance.

We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. That’s why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services.

**About the Role:**

As an **Energy Renewals Expert**, you’ll be responsible for account managing and renewing our portfolio of qualified and existing customers. Your focus will be on helping small and medium-sized businesses secure the best possible energy deals by presenting a range of tailored solutions that meet their needs.

### **What You’ll Do**

In this end to end Closer role, you'll:

-   Build and nurture lasting relationships with Bionic energy customers.

-   Identify customer needs and match them with the most suitable energy products and solutions.
-   Search for and present the best available deals, ensuring each customer receives exceptional value.
-   Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.
-   Schedule and conduct follow-up calls with customers to discuss their options and next steps.
-   Deliver world-class service that fosters trust, satisfaction, and long-term loyalty.
-   Confidently negotiate and close deals when they align with customer requirements.
-   Consistently achieve daily, weekly, and monthly performance targets and KPIs.
-   Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.
-   Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.

**About You**

-   Minimum **12 months of sales experience** (B2B or telesales preferred).
-   Highly **target-driven** and **self-motivated** with a strong desire to succeed.
-   A **consultative, value-driven** sales approach that prioritizes customer needs.
-   Skilled in **pitching, negotiating, and handling objections** effectively.
-   Excellent **communication skills** – verbal, written, and listening.
-   Able to build rapport quickly with people from all backgrounds.
-   **Tactful, professional, and customer-focused** in your approach.
-   **Punctual, focused, and committed** to delivering results.
-   Proactive, eager to **learn, grow, and develop** within the business.
-   A **friendly, positive team player** who contributes to a great work environment.
-   **Resilient** and able to perform under pressure.

_Hybrid work opportunities will be available after completing comprehensive training and skill development, contingent upon performance outcomes._

**About Bionic:**

Bionic has over 600 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

### Benefits:

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

**Enhance your health & wellbeing** 🌱 

-   Private healthcare cover 

-   Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies 

-   Eyecare scheme 

**Taking time away from work** 🏖️ 

-   25 days annual leave, increasing with tenure 

-   1 paid family & religious day of leave per year - following successful probation period 

-   1 paid charity volunteering day per year 

-   Option to buy/sell up to an additional 3 days leave per year 

**Family matters: for the special moments** 🏠 

-   Enhanced maternity, paternity or shared parental leave 

-   2 days off for your wedding upon joining, and up to 5 days after 2 years' service 

**Financial wellbeing** 💸 

-   Auto-enrolled salary sacrifice pension scheme  

-   Life assurance 

-   Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure 

-   Cycle to work scheme 

 **Recognition** 🌟 

-   Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success 

-   Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition  

-   Long service awards