# Finnish Player support specialist for gaming department in Sofia Bulgaria

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Finnish

[Apply for this job](http://jobs.workable.com/view/a36d0544-4959-407b-8583-4d10a3922338)

## Description

Patrique Mercier Recruitment is excited to announce an excellent opportunity for a Finnish Player Support Specialist in our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Finnish, this is your chance to build a rewarding career in an engaging environment.

As a Finnish Player Support Specialist, you will be the first point of contact for our Finnish-speaking players, assisting them with their inquiries, troubleshooting issues, and ensuring they have an exceptional gaming experience. Join our dynamic team and contribute to the growth of our gaming community!

### Your Key Responsibilities

-   Deliver outstanding support to Finnish-speaking players through various communication channels, including chat, email, and forums.
-   Efficiently troubleshoot player issues and resolve queries to maximize player satisfaction.
-   Collect and analyze player feedback to inform improvements in our gaming services and products.
-   Maintain accurate records of player interactions in our support systems.
-   Collaborate with various departments to streamline operations and enhance problem-solving.
-   Contribute to the development and implementation of best practices for player support.

## Requirements

-   Fluency in Finnish is required; proficiency in English is a plus.
-   A strong passion for gaming with an understanding of the latest gaming trends and communities.
-   Prior experience in customer support or a related gaming position is advantageous but not mandatory.
-   Excellent communication skills, both written and verbal, with the ability to engage players effectively.
-   Strong analytical and problem-solving capabilities with a proactive approach to resolving player issues.
-   A positive attitude and the ability to work well in a collaborative team environment.
-   Willingness to adapt to the fast-paced nature of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses