# Polish Customer Support Specialist - Athens

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/a373be66-8605-409b-aba0-5835b36e9fb9)

## Description

Do you **speak Polish** fluently?

Work for **the world’s largest multinational company,** join a dynamic & multicultural team and let your new journey begin **in Athens!**

If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for!  

Waste no time, _**a**__**pply now**!_

**What you will need to do:**

-   Act as the first point of contact for all the Polish-speaking customers
-   Identify and assess customers’ needs to achieve satisfaction
-   Assist customers to manage/secure their account & passwords
-   Resolve customers’ online store post-sales requests
-   Deliver high quality support
-   Manage large amounts of incoming calls & emails
-   Build sustainable relationships and trust with customer accounts
-   Handle customer complaints, provide appropriate solutions

## Requirements

-   **Native-level or near-native level in Polish language, along with good English skills**
-   Tech savvy, curious and problem-solving acumen
-   Able to identify technical issues and suggest immediate solutions to clients
-   Provide systematic assistance to customers in a communicative manner
-   High School Diploma holder
-   Flexible to work night shifts/ weekend shifts (if applicable)
-   Active listener
-   Prior customer support experience would be an advantage

## Benefits

-   **Excellent salary (****1046€ – 1100€ Gross)**
-   **14 salaries**
-   **Performance-based bonus**
-   **First-class ongoing training and development**
-   **Remote opportunities all over Greece**
-   Career development opportunities
-   Relocation package in case you reside outside of Greece
-   Multicultural and modern working environment
-   Employee relations team to assist you with integrating the Greek lifestyle & culture

  

**The position requires relocation to Greece**