# German-Speaking Video Streaming Customer Experts

**Company:** TP Greece
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/a4313163-079f-465a-b3a2-a3eebe00243d)

## Description

#### Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your German language skills!

Join our Thessaloniki team and work in the most **fantastic industry in the world**, delivering wonderful **customer experience** for the global leading **fantasy entertainment brand!** Grab the opportunity to work with **a top subscription streaming service for films and television series,** while working for **TP**, a Best Place to Work Multinational Company**.** As a customer service representative in our **German** team, you will be delivering world-class customer experience to the subscribers of a top streaming service.

##### **What you will do**

-   Communicate through chat & phone with subscribers
-   Answer how-to questions about payment
-   Troubleshoot streaming and content issues
-   Assist subscribers with how-to questions & navigating on the given application

##### **Qualifications**

-   Excellent language skills in **German**
-   Good knowledge of **English** language (B2+)
-   Great communication & soft skills, as well as problem-solving skills
-   Computer knowledge/tech savviness
-   Work experience in customer support will be considered as an advantage

#### **What we offer**

-   Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
-   Competitive monthly salary + 2 extra salaries per year
-   **[Referral Program](https://jobsteleperformance.com/employee-referrals/)**: Bring your friends and receive great bonuses!
-   Health care benefits and numerous other discounts
-   Full training by certified instructors
-   Professional growth & **[development opportunities](https://jobsteleperformance.com/development-education/)**
-   **[Special events](https://jobsteleperformance.com/passion-4u/)** as well as **[community & social responsibility initiatives](https://jobsteleperformance.com/social-responsibility/)**
-   Free online Greek language courses
-   State of the art premises, providing a great working environment with relaxing break areas
-   Work for a **[Great Place to Work-Certified Company](https://jobsteleperformance.com/awards/)** that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering **[equal opportunities](https://jobsteleperformance.com/diversity/)** to all, regardless of gender, ethnicity, religion, culture or age.

##### **Find out more!**

Would you like to see more [**German speaking jobs**](https://jobsteleperformance.com/job-tag/german-jobs/) options? Would you like to see all our **[jobs in Thessaloniki?](https://jobsteleperformance.com/job-location/thessaloniki/)** Do you need even more **[available jobs](https://jobsteleperformance.com/jobs/)**?