# Client Service Assistant

**Company:** [BlueRock](http://jobs.workable.com/companies/fd5bmp4VWuWbVaU6BSZsZd.md)
**Location:** Melbourne, Australia
**Workplace:** on site
**Employment type:** Full-time
**Department:** BlueRock Australia Pty Ltd

[Apply for this job](http://jobs.workable.com/view/a4463c64-3cfe-4af1-b7a4-770e83222be6)

## Description

Do things you love with people you care about and good things happen 💙  

BlueRock was created to be different to other firms - a disruptor by nature, and a multidisciplinary firm that is changing the way people and clients view professional services. From day one, that has been a central element that has attracted both clients and people to it.  That difference, together with the entrepreneurial drive provided by its founder, Peter Lalor, has enabled BlueRock to grow incredibly quickly.  

We love what we do, and we understand how to attract and retain the best talent and clients. From a disruptive startup, BlueRock has grown quickly to become a national business, recognized on Top 100 lists and as a ‘Great Place to Work’ company for many years. 

**About the role**  

As a Client Service Assistant, you'll serve as a dedicated point of contact and support for our clients and Accounting Directors. Your role involves managing diaries, assisting in business development, and supporting the Client Service Coordinator with various tasks. You play a crucial part in maintaining client and team relationships, handling inquiries, and managing administrative tasks. 

**About the Accounting team** 

At BlueRock, we’re not just accountants - we’re business growth partners. Our multidisciplinary team offers unrivaled support in Tax Advisory, Business Advisory, Cloud Accounting & Analytics, Corporate Advisory, Startup Advisory, Grants & Incentives, and Private Client Advisory. We use cutting-edge technology and innovative strategies to help clients navigate complex challenges and achieve their ambitious goals. Join BlueRock and be part of a dynamic team committed to client success and professional growth.  

**What you’ll be doing**   

Working closely with an experienced administrative team, your role will include: 

-   **Director support** - Supporting up to 4 Directors including diary management, travel plans and client contact schedules 
-   **Client communication** - Being a key point of contact for clients, managing phone calls, queries and follow-ups in a professional and timely way
-   **Corporate maintenance**

-   Corporate Compliance management, including entity set ups and registrations
-   Registrations, applications and maintenance across key platforms such as the ABR, ATO, SRO, and internal systems

-   **Client experience -** Managing the end-to-end client process from proposals and engagement letters for clients, to assisting and engaging with our amazing clients
-   **Team experience** \- Working with colleagues from both the administration and accounting team to ensure a smooth client experience

## Requirements

**What we’re looking for**

-   **Experience:** Previous administration experience, ideally within an accounting or professional services environment
-   **Detail focused:** A strong eye for detail and a genuine commitment to doing things properly
-   **Initiative:** Someone who can think for themselves, work things out, and take ownership of their work
-   **Client confidence:** Comfortable speaking with clients on the phone and building professional relationships
-   **Team fit:** A reliable, adaptable team player who works well in a small team environment with plenty of autonomy
-   **Systems savvy:** Confident using Microsoft Office and business systems, with a willingness to learn new platforms

## Benefits

Our people love to work for us, here’s why!  

-   We believe in work-life integration this approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our  amazing office. 

-   Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD. 

-   Access to 24/7 wellbeing, medical and safety support through our partner Sonder.   

-   Receive mentoring and coaching from industry leaders  

-   We are known for creating plenty of opportunities for growth and promotion.  

-   A fantastic Leadership team that focuses on you, your career goals, and work expectations to ensure you're always feeling valued and fulfilled 

Please provide a cover letter telling us why you are the perfect fit for this role and what you can bring to the BlueRock team. 

**How to apply:**  

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description - please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!  

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to john.ohare@thebluerock.com.au or lee.kelly@thebluerock.com.au.  

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.  

Even in 2026, it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.