# Senior Technical Writer

**Company:** [Fortanix](http://jobs.workable.com/companies/rv1YWvaonSP43x7KgS3KxE.md)
**Location:** Bengaluru, India
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Products and Market Development

[Apply for this job](http://jobs.workable.com/view/a4767a0e-a31c-417e-a07e-e4affc322900)

## Description

At Fortanix, we’re redefining cloud security by enabling customers to build and run applications with a higher level of protection than traditional approaches allow. We’re looking for a Senior Technical Writer who can create clear, accurate, and user-focused documentation, while taking increasing ownership in a structured, agile environment.

This role suits someone with a strong foundation in technical writing who is ready to deepen product understanding, drive documentation strategy for their areas, and meaningfully improve the customer experience.  

### What you’ll do

-   Own and drive documentation for specific products or feature areas end-to-end
-   Partner closely with Engineering, Product, and Support teams to ensure documentation explains not just _how_ features work, but also _why_ they exist and how customers should use them
-   Plan, draft, review, and publish documentation updates, independently handling standard work and collaborating on more complex topics
-   Go beyond procedural writing by clearly explaining concepts, use cases, and design decisions
-   Identify gaps, inconsistencies, and outdated content, and proactively improve documentation quality
-   Contribute to and evolve the information architecture to ensure content is easy to navigate and scale
-   Create UI text, in-product help, developer documentation, and supporting materials
-   Improve content reuse and consistency through structured writing and single-sourcing approaches
-   Work within docs-as-code workflows (Git-based) to manage changes, reviews, and releases
-   Create supporting assets such as tutorials or short videos to enhance user understanding

## Requirements

What we are looking for:

-   Strong written and verbal communication skills, with the ability to explain complex topics clearly
-   Ability to quickly learn new technologies, especially in cloud security and encryption domains
-   A balance of technical understanding and user empathy
-   High attention to detail and commitment to content quality
-   Familiarity with style guides such as Microsoft Writing Style Guide, Chicago Manual of Style, or similar
-   Working knowledge of Git, Markdown, and structured documentation practices
-   Ability to work independently while collaborating effectively across teams

Qualifications:

-   7+ years of experience in technical writing
-   Proven experience working closely with engineering teams and engaging with customer-facing scenarios
-   Experience in SaaS, cloud platforms, DevOps tools, developer platforms, or security products
-   Exposure to docs-as-code workflows (Git, pull requests, reviews)
-   Basic knowledge of HTML and XML
-   Bachelor’s degree in Computer Science, Electrical Engineering, or a related field
-   Experience in encryption or data security is a plus

## Benefits

-   Mediclaim Insurance – Employees and their eligible dependents including dental coverage
-   Personal Accident Insurance
-   Internet Reimbursement