# Polish Speaking Customer Care for Technical Department | Live and Work in Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/a5001698-e4a6-4ce9-ab2d-5cd1ffe70c71)

## Description

Mercier Consultancy MD is seeking dedicated Polish Speaking Customer Care Representatives to join the Technical Department of a leading company in Greece. This role offers the opportunity to live and work in Greece while providing expert support to Polish-speaking customers. If you have a knack for understanding and resolving technical issues, combined with friendly, patient and clear communication, this is the perfect position for you!

### Key Responsibilities

-   Provide high-quality technical support to Polish-speaking customers.
-   Assist customers with troubleshooting technical issues related to products or services.
-   Collaborate with internal technical teams to resolve complex customer inquiries efficiently.
-   Document customer interactions and solutions accurately within the CRM system.
-   Identify recurring technical issues and suggest improvements to enhance customer experience.

## Requirements

-   An exceptional fluency in Polish (both spoken and written) and a minimum B2 proficiency in English is required.
-   Technical knowledge or experience in a related technical customer service role is preferred.
-   Strong communication and interpersonal skills focused on customer satisfaction.
-   Ability to work effectively in a fast-paced environment and manage multiple tasks.
-   Proficient with CRM systems and basic troubleshooting tools.
-   Excellent problem-solving skills and attention to detail.
-   Willingness to relocate to Greece and embrace a new cultural experience.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package
-   Fully Paid Training
-   Health Insurance
-   2 Extra Salaries per year
-   And Much More...