# Administrative Assistant

**Company:** [Farbman Group](http://jobs.workable.com/companies/efkuJmL8vyYiNqg9eevjx2.md)
**Location:** Farmington Hills, United States
**Workplace:** on site
**Department:** Administration

[Apply for this job](http://jobs.workable.com/view/a549814f-4afd-4bae-bc4b-f9f24042682f)

## Description

_HVAC Division / Corporate Support_

We are seeking a highly organized and proactive Administrative Assistant to support our growing HVAC division while also assisting with corporate administrative operations as needed. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent customer service and operational support.

The ideal candidate is professional, detail-oriented, adaptable, and comfortable managing multiple priorities while helping build efficient systems and processes within a growing organization.

-   Coordinate scheduling and dispatching for field technicians

-   Manage customer communications including appointment confirmations, follow-ups, and service updates
-   Track and maintain service tickets, work orders, and maintenance agreements
-   Assist with estimates, proposals, invoicing support, and warranty documentation
-   Provide administrative support to the HVAC division and assist corporate operations as needed
-   Support customer coordination and communication as divisions continue to grow
-   Help develop and improve administrative processes, workflows, and organizational systems
-   Maintain accurate records and ensure timely communication between customers, technicians, and leadership

## Requirements

-   2+ years of administrative experience, ideally in a trades or service-based business
-   Strong organizational skills with the ability to juggle priorities across multiple business lines
-   Excellent written and verbal communication
-   Proficiency with Microsoft Office
-   Comfort learning new software
-   Customer-service mindset and a calm, professional phone presence
-   Self-starter who thrives in a growing environment and welcomes evolving responsibilities
-   High school diploma or equivalent required; associate's degree or relevant certifications a plus

## Benefits

-   Medical insurance
-   Dental insurance
-   Vision insurance
-   Life insurance
-   Flexible spending account
-   Employee assistance program
-   Paid time off
-   Parental leave
-   401(k) plus match