# Dutch Speaking Customer Care for E-Commerce Platform | Work In Greece

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/a54a06f5-8ea4-431b-ad5b-62215b10618e)

## Description

Mercier Recruitment is excited to offer a fantastic opportunity for Dutch-speaking individuals to join a leading e-commerce platform based in Greece. This role as a Dutch Speaking Customer Care Representative is perfect for those who are passionate about delivering exceptional service and enjoy working in a fast-paced digital environment.

As part of the customer service team, you will be the voice of the company, assisting customers with inquiries, orders, and support needs to ensure a seamless shopping experience. If you are enthusiastic about helping others and thrive in a customer-focused setting, this is an excellent opportunity to grow your career while making a positive impact on customers’ online shopping journeys.

### Your Responsibilities

-   Provide outstanding customer support to Dutch-speaking clients.
-   Assist customers with product inquiries, order tracking, returns, and issue resolution.
-   Maintain accurate records of customer interactions and feedback.
-   Collaborate with internal teams to help improve the customer journey.
-   Stay updated on product knowledge and company policies through continuous training.

## Requirements

-   A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required. Please clearly state your nationality and native language in your application.
-   Excellent communication and interpersonal skills.
-   Previous experience in customer care or e-commerce is advantageous.
-   Ability to handle multiple tasks efficiently in a fast-paced environment.
-   Strong problem-solving skills and a customer-centric approach.
-   Flexibility to work in shifts if required.
-   Currently residing or willing to relocate to Greece.
-   Motivated, proactive, and eager to learn and grow with the company.

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonus
-   Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   And many other perks!