# HR Operations Manager

**Company:** [CLEAR](http://jobs.workable.com/companies/bx49Jeut4ABxQLjLSmPGWu.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Admin Affairs

[Apply for this job](http://jobs.workable.com/view/a5b915b1-48a9-4f41-aae8-558ba031fc58)

## Description

### Job Summary

We are seeking an experienced **HR Operations Manager** to lead and oversee all Human Resources operations while ensuring full compliance with company policies, Saudi labor laws, and government regulations. The successful candidate will manage the end-to-end employee lifecycle, oversee HR systems and processes, ensure compliance with **Qiwa**, **Mudad**, **GOSI**, **Hadaf (HRDF)**, and **Saudization (Nitaqat)** requirements, and drive operational excellence across the HR function.

### Key Responsibilities

### HR Operations

-   Lead and manage the day-to-day HR operations, ensuring efficient, accurate, and compliant HR service delivery.
-   Oversee the full employee lifecycle, including onboarding, contract management, employee records, transfers, promotions, leave administration, and offboarding.
-   Develop, implement, and continuously improve HR policies, procedures, and operational workflows.
-   Ensure accurate maintenance of employee files, HR documentation, and confidential personnel records.
-   Supervise HR Operations staff and provide coaching, performance management, and professional development.

## Requirements

### Government Platforms & Compliance

-   Manage all activities related to **Qiwa**, including employment contracts, employee transfers, work permits, establishment management, and compliance with Ministry of Human Resources regulations.
-   Oversee payroll processing and Wage Protection System (WPS) compliance through **Mudad**, ensuring timely salary processing and reporting.
-   Manage employee registration and compliance with **GOSI**, including new registrations, updates, and end-of-service processing.
-   Coordinate with **Hadaf (HRDF)** for wage support programs, training initiatives, and employer incentives.
-   Develop and monitor **Saudization (Nitaqat)** strategies to achieve and maintain required localization targets.
-   Monitor changes in Saudi labor regulations and ensure organizational compliance.
-   Coordinate with government authorities regarding inspections, audits, and regulatory requirements.

### Payroll & Employee Services

-   Oversee payroll preparation and validation in coordination with Finance.
-   Ensure accurate processing of employee benefits, allowances, leave balances, overtime, and end-of-service benefits.
-   Resolve payroll discrepancies and employee inquiries in a timely manner.
-   Monitor attendance, leave management, and HR operational KPIs.

### Employee Relations

-   Manage employee relations issues, disciplinary actions, grievances, and investigations in accordance with company policies and Saudi Labor Law.
-   Support department managers with HR guidance and operational best practices.
-   Promote employee engagement and continuous improvement initiatives.

### Reporting & HR Systems

-   Manage HR Information Systems (HRIS) and ensure data integrity.
-   Prepare HR dashboards and reports covering headcount, turnover, Saudization, payroll, recruitment, compliance, and workforce analytics.
-   Maintain accurate documentation to support internal and external audits.

### Qualifications

-   Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
-   Minimum 8**\+ years** of progressive HR experience, including **5+ years** in an HR Operations management role.
-   Strong knowledge of **Saudi Labor Law** and HR best practices.
-   Extensive experience using **Qiwa, Mudad, GOSI, Hadaf (HRDF), Muqeem, Absher Business,** and other government HR platforms.
-   Professional HR certification such as **SHRM-CP/SHRM-SCP, PHR/SPHR, or CIPD** is preferred.