# VIP Account Manager

**Company:** [Campeόn Gaming](http://jobs.workable.com/companies/2hVGvj8a6DoV4BVLJKdGRL.md)
**Location:** Thessaloniki, Greece
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Marketing

[Apply for this job](http://jobs.workable.com/view/a5e05aed-ab37-44b4-b994-ac49a4565ea9)

## Description

At **Campeón Gaming**, we build the technology behind **online casino and sports betting brands**. We provide an **all-in-one platform** that allows our partners to launch, run, and grow their own brand with our engine. From the technology to the day-to-day operations, we support everything needed to make a brand successful.

Our platform is fast, flexible, and designed to scale across regulated markets worldwide. Also, we offer **managed services** such as Payments, CRM, Customer Support, KYC & Fraud, Affiliates, and Casino & Sportsbook Management.

This allows our partners to **focus on growing their brand**, while we support the **technology and core operational functions** of the platform.

But what truly sets us apart is **our people**.

We are a team of **200+ Campeones from 17+ nationalities**, bringing together diverse perspectives, ideas, and expertise. Our culture is rooted in being **people-first**, building **trust**, embracing **meraki**, fostering **team spirit**, and adopting a **growth mindset**, both as individuals and as a company.

We’ve been recognized among the **Best Workplaces in Europe 2024**, consistently ranked as a **Best Workplace in Greece (2021–2025)**, certified as a **Great Place to Work for 6 consecutive years**, and awarded as **Best Workplace for Women Hellas 2026 and Best Workplace in Tech Hellas 2025**.

**Ready to build this journey together? Your story starts here!**

**About the Role**

  
We are currently looking for a motivated **VIP Account Manager** to join our Marketing team.

  
**Responsibilities:**

-   Driving profitability for our online casino and sports platforms by fostering long-term relationships with VIP players.
-   Managing a portfolio of VIP accounts to boost loyalty and maximize their value.
-   Monitoring player activity and betting behavior to ensure a positive customer experience.
-   Collaborating with other team members to ensure seamless support through a shift-based, rotating schedule.
-   Providing frontline support for VIP players.
-   Collaborating with marketing teams to develop and implement exclusive promotions.
-   Liaising with Risk, Payments, and Legal teams to resolve customer issues promptly.

  
**Requirements:**

-   Bachelor's or Master's degree in Business, Marketing, or related fields.
-   Minimum of 2 years of sales or account management experience, preferably in the i-gaming industry.
-   Demonstrated experience in driving commercial value through campaign strategies and bonus awards.
-   Excellent verbal and written communication skills in English; familiarity with German language will be considered a plus.
-   Strong proficiency in MS Office, particularly Excel.
-   Outstanding interpersonal and problem-solving skills.
-   Able to display a high degree of confidentiality and discretion.

**We got you covered here:**

-   Competitive salary & bonus
-   Access to LinkedIn Learning programs as well as funding to educational programs of your choice
-   Private Medical insurance & Access to a 24/7 Employee Assistance Program
-   Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
-   Coverage of your public transportation expenses and gym membership
-   Paid educational leave
-   Hybrid working model
-   Modern offices
-   360 feedback for Constant personal and professional development
-   Birthday off!

**Diversity, Equity & Inclusion**

At Campeón Gaming, we believe every story deserves to be heard and valued. We are proud signatories of the Diversity Charter Greece, reinforcing our commitment to a culture of equality, respect, and inclusion.

We welcome and celebrate people of all backgrounds, experiences, and perspectives. For us, diversity is not just a principle. It’s a strength that drives innovation, connection, and collective success.

**Every story deserves a shared journey. Ready to be a Campeόn?**