# Dutch-speaking iGaming Customer Support Agent (+ Relocation Offer)

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Rotterdam, Netherlands
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Oliver Lauff

[Apply for this job](http://jobs.workable.com/view/a67963b3-4fc0-4af1-8a05-ed38f6962429)

## Description

### **Looking for a way to live abroad without putting your career on pause?**

This is your chance to build an international career in iGaming while living in one of Europe’s most dynamic expat hubs – Malta.

-   Sun 300+ days a year
-   English-speaking work environment
-   A fast-growing iGaming industry
-   A social life filled with internationals who made the same move you’re considering right now

### **The Role**

You will become a product expert in sportsbook and online casino, handling customer cases across phone, chat and email. You’ll take ownership, meaning you don’t just pass issues along. You solve them.

**Your work will include:**

-   Resolving customer queries via phone, live chat and email
-   Managing withdrawals and payment-related questions
-   Processing KYC documentation and enhanced due diligence
-   Running security checks on accounts and transactions
-   Collaborating with payments, fraud and compliance teams
-   Analysing customer trends and improving internal processes
-   Contributing to KPIs and service level targets

_You’ll gain real exposure to the operational backbone of an international iGaming company._

## Requirements

### **Who You Are**

-   Fluent in Dutch (written and spoken)
-   Comfortable working in both Dutch & English
-   Structured and analytical
-   Adaptable to shift work
-   Previous customer service experience is a requirement 
-   Used to multitasking in a fast-paced environment

## Benefits

### **Career Growth in iGaming**

_Malta’s iGaming industry is known for internal mobility._

You’ll have access to structured development programs where you can grow into areas such as:

-   Fraud & Risk
-   Compliance
-   Escalations
-   Commercial
-   Product
-   Country Management

###   
**What You’ll Get**

-   Relocation package
-   Hybrid work model
-   Up to 40 days per year fully remote
-   International private health insurance
-   Bonus scheme
-   Wellbeing allowance
-   Office breakfasts & lunches
-   Social and team events throughout the year

If you’re Dutch-speaking and considering working abroad in Malta, this is a chance to:

\- Live in a Mediterranean expat hub  
\- Work in the fast-growing iGaming industry  
\- Gain operational experience in sportsbook and online casino  
\- Build an international career from day one

**Malta isn’t just a sunny escape. For many, it’s where their international career begins. Take your chance!**