# French-Speaking For Online Streaming Service - Work In Greece - Paid Relocation

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/a6a0064c-621d-44f4-8a3d-fdb5f4aaa6cc)

## Description

Mercier Consultancy Group is excited to announce a paid relocation opportunity for French-speaking Customer Service Representatives to join a leading Online Streaming Service in Greece. This remote role is perfect for candidates who are enthusiastic about delivering top-notch customer support in French while enjoying the vibrant lifestyle and culture of Greece.

  

### Key Responsibilities

-   Respond promptly and professionally to customer inquiries in French through phone, email, and live chat.
-   Assist customers with subscription management, billing questions, and technical troubleshooting related to the streaming platform.
-   Provide accurate information about the service's content library, features, and promotions.
-   Maintain thorough records of customer interactions and resolutions using CRM tools.
-   Collaborate with technical and content teams to resolve issues and improve customer satisfaction.
-   Stay updated on new streaming content and platform features to assist customers effectively.

## Requirements

-   Fluent in French (both spoken and written) is mandatory; English proficiency is advantageous.
-   Previous experience in customer service, especially within the online streaming or entertainment industry, is preferred.
-   Excellent communication and interpersonal skills focused on delivering exceptional customer experiences.
-   Strong problem-solving abilities and capability to handle technical inquiries confidently.
-   Self-motivated with the capability to work independently in a remote, fast-paced environment.
-   Proficient with CRM software and general computer use.
-   Willingness to relocate to Greece with paid relocation assistance provided.
-   Flexibility to work various shifts, including evenings and weekends if necessary.

## Benefits

1.  Competitive Monthly Salary
2.  2 Extra Salaries Per Year
3.  Fully Paid Relocation Package
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...