# Account Manager

**Company:** [WEBIT Services](https://jobs.workable.com/companies/8gLJLG11r9CSAEyL3JDTwP.md)
**Location:** Naperville, United States
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Strategic Advisors (vCIO)

[Apply for this job](https://jobs.workable.com/view/a6ce4f88-3e54-4348-8846-955a2d133cc5)

## Description

**The Account Manager reports to the Director of Client Strategy.**

**The Account Manager is responsible for client sales of new projects, hardware purchases, new services, and growth beyond true ups, for the entire book of business: (approximately 50 clients).**

**What You Will Do**

-   **Run quarterly business reviews: roadmap progress, risk posture, budget forecast, and alignment scores.**
-   **Build and maintain each client's 12 - 36-month technology roadmap.**
-   **Lead risk and compliance conversations (security, insurance requirements, lifecycle).**
-   **Log needs as roadmap items and flag them "AM ready" when the client is interested and budget is discussed.**
-   **Partner with Service Delivery on standard alignment and recurring issues.**
-   **Serve as executive sponsor at the client's leadership level.**

**How You Will Be Measured**

-   **Roadmap adoption and conversion rate.**
-   **Client alignment and standards scores.**
-   **Client health and retention across the entire book.**
-   **QBR completion on cadence.**

## Requirements

**What You Will Bring**

-   **5+ years in IT, with client facing advisory or consulting experience.**
-   **Ability to talk budget, risk and business outcomes with owners and executives**
-   **Broad technical fluency, infrastructure, cloud, security and lifecycle.**
-   **Experience with Autotask, IT Glue, and a lifecycle tool (ScalePad or similar) preferred.**

## Benefits

Company Paid Health Care Premium

Company Paid STD

Company Paid LTD

Unlimited PTO - after 90 days of service

Vision Option

Dental Option

Company Match Saving Plans

Employee Ownership Eligible