# Service Advisor - Mercedes Benz

**Company:** [LSH Auto](http://jobs.workable.com/companies/tVRdnue1KHzZUaqfCEYxgC.md)
**Location:** Stockport, United Kingdom
**Workplace:** on site
**Employment type:** Full-time
**Department:** Aftersales

[Apply for this job](http://jobs.workable.com/view/a72d6494-c685-4a4a-8e2d-afcd332eec51)

## Description

LSH Auto is looking for a dedicated Service Advisor to join our team at our flagship dealership in Stockport. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our clients when they bring in their vehicles for service.

Hours - 45

Salary - £30,387 Plus OTE bonus

Your responsibilities will include:

-   Greeting customers promptly and professionally
-   Listening to customer concerns and documenting vehicle issues
-   Providing detailed service estimates and timelines
-   Coordinating with technicians to ensure efficient service operations
-   Updating customers regarding the status of their service and any additional recommendations
-   Handling inquiries and resolving any issues in a timely manner

## Requirements

The successful candidate should have:

-   Experience as a Service Advisor in the automotive industry
-   Excellent communication and interpersonal skills
-   Good organisational abilities and attention to detail
-   Understanding of automotive repair and maintenance concepts
-   Ability to work efficiently in a fast-paced environment
-   Familiarity with service management software
-   A valid driver's licence

If you are passionate about customer service and the automotive field, we encourage you to apply and be a part of our team at LSH Auto!

## Benefits

**Benefits Include:**

•        **A range of Mercedes Benz training and leadership programmes**

•        **Refer a friend scheme – up to £1000**

•        **Funded ongoing training and development**

•        **Platinum Plus Rewards Scheme**

•        **Colleague Car Purchase Scheme**

•        **Eye care Vouchers**

•        **Life Assurance (4 x annual salary)**

•        **31 days holiday (including bank holidays), rising to 38 days with length of service**

•        **Wellbeing Support**

•        **Company Pension**

•        **On site gym**