# KYC / Onboarding Lead

**Company:** [G MASS](http://jobs.workable.com/companies/91YsMDGMxxHFRTgqyt1Uj9.md)
**Location:** Dallas, United States
**Workplace:** hybrid
**Employment type:** Contract

[Apply for this job](http://jobs.workable.com/view/a73dc96a-8f09-44cc-af09-3a826989aed4)

## Description

Our client's Networks group offers best-in-class technology and industry-leading practices to help firms manage risk, meet regulatory requirements, and streamline compliance. Their solutions provide a single source of truth on customer and vendor data, enabling firms to reduce costs, reuse information efficiently, and improve operational processes through innovative technology.

We are seeking a KYC / Onboarding Lead to work with a leading alternative investments firm in this client-facing role, where you will be leading and managing all aspects of the KYC and onboarding processes, including oversight of a small team, management of workflows, and driving operational efficiency.

**Responsibilities**

-   Manage multiple client requests, while ensuring timely completion of all deliverables.
-   Evaluate scope of work and project plans, providing recommendations for process enhancements and improvements.
-   Manage relationships with cross-functional teams and third-party vendors.
-   Prepare project trackers and lead client meetings to provide updates on team progress, milestones achieved, and challenges encountered.
-   Prepare and present regular reports on team performance, project status, and key metrics.
-   Identify and resolve gaps in processes and project execution.
-   Foster long-term relationships with existing clients, key business partners, and other stakeholders.
-   Demonstrate a strong ability to adapt and become an expert on proprietary products and client business lines through complex engagements.
-   Navigate new requirements with clients to strategise and implement new workflows and processes.
-   Ensure compliance with all relevant regulations, standards, and internal controls.
-   Monitor key performance indicators and implement process improvements as needed.
-   Supervise, coach, and develop team members to maximise performance and professional growth.
-   Set clear goals, provide ongoing feedback, and conduct performance evaluations.

## Requirements

-   3–5 years of relevant professional experience, including at least 1–2 years in a supervisory or team lead role.
-   Familiarity with KYC constitutional documents, including onboarding processes.
-   Ability to handle pressure and manage conflicting priorities.
-   Excellent analytical, project management, and problem-solving skills.
-   Strong communication skills with exceptional presentation expertise.
-   Understanding of financial services firms and investment management operations.
-   Strong attention to detail and organisational skills with a focus on quality and process.
-   Ability to work collaboratively with team members at both senior and junior levels.
-   Proficient in Microsoft Office Suite; strong Excel skills preferred.

## Benefits

Length: 12+ months, view to extension or permanent contract