# Account Manager

**Company:** [Eightcap](https://jobs.workable.com/companies/198eQxTW8p21EPKk9BkLqM.md)
**Location:** Melbourne, Australia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Sales - APAC

[Apply for this job](https://jobs.workable.com/view/a87f415c-c142-40bd-99ed-a291e65d858a)

## Description

Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.

We're after someone with a genuine curiosity about markets and an instinct for spotting opportunity, someone who sees a client relationship as a long game, not a single transaction. In this role you'll own the acquisition and growth of our wholesale and business trading client base, turning first conversations into lasting, high value partnerships.

**To drive real impact in this role, you will:**

-   **Grow the Client Base:** Support the sales team in acquiring and managing business and wholesale trading clients, building relationships that drive real trading activity.
-   **Onboard with Precision:** Guide new business clients through onboarding and compliance verification, getting them trading quickly and correctly.
-   **Stay Market Sharp:** Keep your knowledge of forex, indices, commodities and equity derivatives current, and translate our trading platforms and tools into clear value for clients.
-   **Chase the Numbers:** Work towards and beyond individual and team KPIs and revenue targets, spotting cross-sell opportunities and flagging new products along the way.
-   **Deliver Standout Support:** Provide fast, professional client support across email, phone and chat, keeping CRM records accurate and follow-ups on track.
-   **Keep It Compliant:** Ensure every interaction adheres to ASIC regulatory guidelines and internal compliance procedures.

## Requirements

**What You'll Bring:**

-   A bachelor's degree in finance, business, economics or a related field, or at least 3 years in financial services or sales
-   Strong communication skills in English, written and verbal
-   RG146 compliance or willingness to complete certification
-   A proven track record thriving in high-pressure, target-driven environments
-   Sharp attention to detail and strong organisational skills
-   A team-oriented mindset with the ability to work across multicultural teams
-   Confidence with MS Office and CRM software, and comfort handling data and client records
-   A highly motivated "hunter" mentality with a solutions-first approach to client needs
-   Experience with wholesale or high net wealth clients in a brokerage or fintech setting is a strong bonus
-   A passion for financial markets with a grounding in CFDs and margin trading is a bonus but not essential

## Benefits

### What's it like to work at Eightcap?

We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.

**We also support you through:**

-   Ongoing investment in your career development, including technical and professional training.
-   Wellness and lifestyle perks, such as monthly corporate massages.
-   Drinks every Friday.
-   Parental leave entitlements.
-   Staff referral bonus programme.
-   Annual flu vaccinations.
-   Purchased leave.
-   Novated leasing options for vehicle financing and management.
-   A great CBD location with easy access to public transport.
-   A multicultural, collaborative and supportive team culture.
-   Being part of exciting new projects for the company.
-   Regular social activities.