# Community Manager

**Company:** [KingsIsle Entertainment Inc.](null/companies/h4CnZs2T2TPhB69YwLxhBg.md)
**Location:** Austin, United States
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** KingsIsle

[Apply for this job](null/view/a906f747-135b-4012-9f15-7106a0191cea)

## Description

We believe great games can't exist without a driven team and passionate community working together in unison. As a Community Manager at Kingsisle, you will help spearhead community efforts across all of our titles (Wizard101, Pirate101, Ravenwood Academy) and be a prominent public figure that represents our company. You will be the crucial bridge between our internal game teams and our game communities – making sure player feedback is heard and passed on, providing helpful answers to player questions, and creating community engagement strategies.

## Requirements

**Your Responsibilities:** 

-   Being the public face of KingsIsle games – making sure that our community’s concerns are addressed in a timely manner, interacting with our players across multiple different channels, and providing clear messaging when important news needs to be communicated.  

-   Planning and executing on our community roadmap and using it to plan critical community beats throughout the year.  

-   Working with our existing Community Manager to run community activations and providing feedback as needed.  

-   Working closely with the Marketing team to ensure all community activations align with the wider department and studio goals.  

-   Crafting fun, effective, and engaging social media campaigns to entertain our audience and grow our brand awareness.  

-   Brainstorming, planning, and executing community-centric projects such as contests, surveys, and newsletters.  

-   Managing our content creator initiatives and maintaining good relationships with our key content creators.  

-   Running livestreams in coordination with the Marketing and Design teams.  

-   Creating and sending out regular reports that summarize what community actions have taken place, how they have performed, and how you plan to improve future campaigns. 

**What Will Make You a Great Fit:** 

-   3+ years experience managing online video game communities professionally (bonus points for live service game experience!)    

-   You’re able to communicate efficiently and professionally in fast-paced situations 

-   You’re an adaptable organizer who loves to plan ahead and come up with effective solutions to problems 

-   You love to flex your creative muscles and are “in the know” when it comes to current trends 

-   You feel comfortable and confident with streaming on camera utilizing platforms such as Twitch and YouTube  

-   You know social media platforms like the back of your hand and understand what makes them tick  

-   You love data and making new discoveries about the things you work on 

-   You’re an excellent team player and collaborator, but are also able to operate independently when the situation calls for it 

-   You have excellent Microsoft Office proficiency  

-   You have strong written and verbal communication skills

## Benefits

-   Competitive compensation
-   Unlimited PTO
-   Company fun days and parties
-   Free game swag (such as plushies)
-   Medical, dental, and vision care benefits
-   401(K) with employer match
-   Flexible Spending Account options
-   Lifestyle Benefits Program
-   Employee Learning Program
-   Diverse and welcoming teams from all backgrounds