# Polish Speaking Customer Service for Hospitality & Tourism -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/a98e246b-c30e-42a5-a2f4-7be248f4650b)

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Hospitality & Tourism industry. This position is perfect for individuals who are passionate about travel and providing exceptional support to Polish-speaking clients navigating their travel experiences.

  

### Responsibilities

-   Deliver outstanding customer service to Polish-speaking clients via phone, email, and chat, addressing their inquiries and concerns related to travel and accommodation.
-   Assist customers with booking accommodations, travel itineraries, and any travel-related services.
-   Provide knowledgeable recommendations for destinations, attractions, and activities to enhance the client experience.
-   Handle customer complaints and inquiries professionally, ensuring timely resolutions and satisfaction.
-   Work closely with various internal teams to resolve complex issues and improve service delivery.
-   Stay current on industry trends to provide accurate and up-to-date information to customers.
-   Maintain accurate documentation of customer interactions and feedback for service enhancement purposes.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Experience in customer service, preferably in the hospitality or tourism sector.
-   Excellent communication skills and a friendly, customer-centric approach.
-   Strong problem-solving abilities and the capacity to work under pressure.
-   Familiarity with booking systems and customer service software is an advantage.
-   Detail-oriented with excellent organizational skills.
-   A passion for travel and a willingness to help others make the most of their journeys.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks