# Junior CRM Specialist

**Company:** [Angkas](http://jobs.workable.com/companies/2RavoVnPLSnzAig9i8UV2c.md)
**Location:** Makati City, Philippines
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Marketing

[Apply for this job](http://jobs.workable.com/view/a9e53e36-ddc8-49bc-874d-a598ea0c8a8e)

## Description

**New User Onboarding & Activation**

-   Execute CRM journeys guiding users from:

-   App install to first booking
-   First booking to second booking

-   Deploy onboarding campaigns that educate users on app USPs, pricing, and key features
-   Support first-ride incentive and welcome offer execution

**CRM Campaign Execution**

-   Build, QA, and launch CRM campaigns across push notifications, in-app messages, and other available channels
-   Ensure correct segmentation, eligibility, and timing of campaigns
-   Coordinate with the Senior CRM Manager on campaign logic and priorities

**Promo Execution Support**

-   Assist in setting up and validating promo logic using promo tools
-   Ensure new user offers are applied correctly and only to intended segments
-   Support QA and monitoring during campaign launches

**Reporting & Optimization Support**

-   Track and report key activation metrics such as:

-   First booking rate
-   Time to first booking
-   First to second booking conversion

-   Identify drop-off points and share insights for optimization

## Requirements

-   1–3 years of experience in CRM, digital marketing, or growth roles
-   Familiarity with CRM tools (MoEngage or similar preferred)
-   Strong attention to detail and execution discipline
-   Basic understanding of funnels, segmentation, and performance metrics
-   Strong coordination and communication skills

## Benefits

Why join Angkas?

-   Freedom of work
-   Work-life balance
-   Free meals and use of gym
-   Opportunities for promotion
-   Competitive salary
-   Pay raise
-   Start-up environment
-   Multi-cultural and Agile work environment
-   Diversified use of technology