# Junior Database Administrator

**Company:** [The Greater Change](null/companies/uLYmtjqLjzXPXYiioViao1.md)
**Location:** Dubai, United Arab Emirates
**Workplace:** on site
**Employment type:** Full-time
**Department:** The Greater Change

[Apply for this job](null/view/aa7d6da6-f460-4be7-af4d-e91d7b86b351)

## Description

### About the Company

Our client is an established, fast-growing retail and trading group in the UAE, serving customers across multiple branches with a strong focus on operational efficiency, data accuracy, and customer trust. As the business scales, they are strengthening their IT function and are looking to bring on a Junior Database Administrator to support the reliability and performance of their core business systems.

### The Role

The Junior Database Administrator will support the day-to-day administration, monitoring, and maintenance of the company's databases and CRM systems, working closely with the IT team to ensure systems are secure, available, and performing well. This is a hands-on role suited to someone early in their career who is comfortable working with data, CRM platforms, and Excel in a live commercial environment.

### Key Responsibilities

-   Support administration, monitoring, and routine maintenance of company databases and CRM systems.
-   Maintain and update records within CRM systems (Salesforce, Zoho, or similar), ensuring data accuracy and integrity.
-   Monitor database and CRM performance and data quality, escalating issues promptly.
-   Perform regular backups and assist with restore and disaster recovery testing.
-   Assist in implementing and maintaining database and CRM security, access controls, and user permissions.
-   Prepare and maintain Excel-based reports, trackers, and dashboards for internal use.
-   Support data migration, import/export, and integration tasks between business systems.
-   Troubleshoot database and CRM-related issues in coordination with application and infrastructure teams.
-   Maintain accurate documentation of database and CRM configurations, procedures, and change logs.
-   Assist senior team members and IT management with system upgrades, patching, and process improvements.

## Requirements

### Requirements

-   Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
-   1–3 years of experience in a database administration, CRM support, or systems support role.
-   Working knowledge of CRM systems required; experience with Salesforce or Zoho preferred.
-   Strong proficiency in Excel (formulas, pivot tables, data management).
-   SQL knowledge is not required.
-   Familiarity with Windows and/or general business software environments.
-   Strong attention to detail and a methodical, disciplined approach to data integrity and security.
-   Excellent to good English communication skills, written and verbal, required.
-   Open to all genders and all nationalities.

## Benefits

Base Salary: AED 4,000 – 5,000 per month + Benefits as Labour Law & Companies internal policies