# German Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Bulgaria

[Apply for this job](http://jobs.workable.com/view/ab3f73e6-4531-40b9-aeb5-053227741240)

## Description

Patrique Mercier Recruitment FR is delighted to announce exciting job openings for German Speaking Customer Service Representatives in Sofia, Bulgaria, with fully paid relocation included! This is a perfect opportunity for those who wish to develop their professional skills in a vibrant city while enjoying the cultural richness of Bulgaria.

  

### Responsibilities

-   Provide outstanding customer service support to German-speaking clients through various channels including phone, email, and chat.
-   Assist customers by answering inquiries, resolving problems, and providing detailed information regarding our products and services.
-   Handle customer complaints with professionalism and ensure a positive customer experience.
-   Document all customer interactions thoroughly, following up as necessary to maintain customer satisfaction.
-   Collaborate with colleagues and other departments to enhance service quality and operational efficiency.
-   Stay updated on company policies, products, and promotions to effectively assist customers.
-   Participate in training sessions to improve product knowledge and enhance customer service skills.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Experience in customer service or a related field is preferred.
-   Excellent communication skills and the ability to engage effectively with customers.
-   Strong problem-solving skills and the capacity to work efficiently in a dynamic environment.
-   Proficient in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

## Benefits

-   Paid comprehensive training provided
-   Secure job with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Choose from over 50 benefits and services
-   Welcoming international work atmosphere
-   Ongoing support and learning opportunities
-   Bonuses for referring new employees
-   **Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)**