# CRM Communication Specialist

**Company:** [Neo Group](http://jobs.workable.com/companies/ei632Axwd5x4FZRkFMR4K9.md)
**Location:** Belgrade, Serbia
**Workplace:** hybrid
**Department:** Revenue

[Apply for this job](http://jobs.workable.com/view/ab512ffd-795c-4ce6-a925-7049edbf91e0)

## Description

As part of our continued growth, **Neo Group is recruiting on behalf of one of our local partners**, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for **a CRM Communication Specialist** to join our **CRM Team.**

### Responsibilities:

-   CRM campaigns planning and segmentation in CRM systems
-   CRM campaign evaluation through communication channels (Email, SMS, Popup, App push, Messengers)
-   Email template preparation and testing for CRM campaigns
-   SMS template creation, testing and collaboration with 3rd party providers
-   Popup and App push template creation and testing
-   Telegram template creation and testing
-   Campaign planning and evaluation using planning tools (Jira)
-   Campaign analysis via CRM system dashboards and decision making depending on the data
-   Design and content orders

## Requirements

-   Email marketing experience
-   HTML knowledge
-   Previous CRM system experience
-   English (Writing/Speaking)

## Benefits

-   Enjoy 5 paid health days per year for those unforeseen sick days or medical appointments.
-   Recharge your batteries with 20 paid calendar vacation days annually to explore, relax, and rejuvenate.
-   Rest easy with comprehensive medical insurance coverage for employees.
-   Stay active and healthy with a monthly sports allowance of $30 net to support your fitness goals.
-   Enhance your language skills with English lessons facilitated by our two experienced tutors.
-   Stay ahead in your field with access to conferences and professional literature to fuel your growth.
-   Boost your energy and morale with complimentary snacks available in the office.
-   Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.