# C004879 IT Technician - Change Management Coordination (NS) - THU 28 May

**Company:** [EMW, Inc.](http://jobs.workable.com/companies/rxTcVwBJTwXzUuxD5bzFUW.md)
**Location:** Brunssum, Netherlands
**Workplace:** on site
**Employment type:** Contract
**Department:** AAS

[Apply for this job](http://jobs.workable.com/view/abfe7d5d-bbac-430b-a868-2d871e143c3b)

## Description

**Deadline Date:** Thursday 28 May 2026

**Requirement:** IT Technician - Change Management Coordination

**Location:** Brunssum, NL

**Full Time On-Site:** Yes

**Time On-Site:** 100%

**Total Scope of the request (hours):** 800

**Required Start Date:** 6 July 2026

**End Contract Date:** 31 December 2026

**Required Security Clearance:** NATO SECRET

**Duties & Role:**  

The successful candidate will perform duties such as the following:

-   Administers Requests for Change, reviews and closes Requests for Change, and reports on results;
-   Documents meeting minutes of the local Change Advisory Board;
-   Assists in planning and management changes and configuration items. Monitors all CSU change management, Service Asset and Configuration Management activities in accordance with Agency directives, processes and local procedures;
-   Assists in development and execution of local release and deployment schedules, in accordance with Agency directives, processes and local procedures;
-   Conducts reviews and supports Verification Audits against Configuration Management Database. Supervises Configuration Control activities and ensures execution in accordance with Agency directives, processes and local procedures;
-   Plans, manages, coordinates assigned resources and conducts work to meet quality targets;
-   Takes initiative to investigate and resolve technical issues in a systematic approach;
-   Maintains sound knowledge on implemented technologies;
-   Advises superiors and recommends technical solutions;
-   Performs other duties as may be required.

Work location may include other sites with our GAoR in NL & DE.

## Requirements

**Skill, Knowledge & Experience:**

-   The candidate must have a currently active NATO SECRET security clearance
-   Higher vocational training in a relevant discipline with 5 years post-related experience;
-   ITIL V3/ V4 foundation is essential,
-   In depth experience in ITIL Change Management;
-   Knowledge of various ITIL processes and their relationships and purposes;
-   Experienced in Configuration management;
-   Experience with Release and deployment;
-   Competent in the use of personal computer office automation packages (such as; Windows, Word, Excel and PowerPoint);
-   Familiarity with the use of computer based administrative support tools;
-   Broad experience with, and understanding of, various ICT components used to deliver services, ranging from servers, PC's, VOIP telephones, call manager, satellite receivers, active network components, such as; routers switches and firewalls, as well as software applications and patching practices;
-   Familiarity and understanding with risk management practises in conjunction with the execution of IT change management. This is a role that we require a very quick onboarding into the role, so practical experience in a face to face dynamic environment, talking to teams and Customers face to face, over the telephone and in meetings is a must

Desirable Experience and Education

-   ITIL Service Transition certification desirable
-   Broad and in-depth experience of the ITIL Service Management framework; Project management experience; Configuration Control; IT Collaboration tools;
-   Experience in training customers and end users with ITSM tools and processes.
-   Prior experience of working in an international environment comprising both military and civilian elements;
-   Knowledge of NATO responsibilities and organization, including ACO and ACT