# French Speaking Digital Store Consultant

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Nellie

[Apply for this job](http://jobs.workable.com/view/ac11a83f-e9de-43f8-85c9-54f0496e5d03)

## Description

Patrique Mercier Recruitment FR is a prominent recruitment agency in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are currently seeking a French Speaking Digital Store Consultant to join our enthusiastic team. In this pivotal role, you will engage with French-speaking customers, providing exceptional support and expert guidance on their digital shopping experiences. Your role will be crucial in enhancing customer satisfaction and facilitating successful online interactions.

  

### Responsibilities

-   Assist French-speaking customers by addressing their inquiries and providing expert advice on the digital store offerings.
-   Acquire comprehensive knowledge of products and services to effectively meet customer needs.
-   Conduct training sessions for customers on how to navigate and leverage digital store platforms.
-   Collaborate with marketing and sales teams to develop strategies that enhance customer engagement.
-   Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience.
-   Stay informed about the latest trends in e-commerce and digital retail to provide informed recommendations.
-   Efficiently resolve customer issues or complaints related to their digital store experience.

## Requirements

-   Proficiency in French and English, both written and spoken.
-   Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.
-   Strong understanding of digital platforms and tools used in online retail.
-   Excellent communication and interpersonal skills, focusing on a customer-centric approach.
-   Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
-   Familiarity with CRM systems and proficiency in Microsoft Office suite.
-   Demonstrated problem-solving skills with a proactive approach to addressing customer needs.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...