# Italian Customer Support for Leading Tech Firm - Athens, Fully Paid Relocation

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** Erik

[Apply for this job](http://jobs.workable.com/view/ace13ece-982f-476e-b60c-a28141616868)

## Description

Mercier Consultancy is thrilled to offer an incredible opportunity for an Italian Customer Support Representative to join a Leading Tech Firm based in Athens! This role comes with fully paid relocation, making it an excellent chance for candidates looking to experience life in a vibrant city while advancing their careers.

As part of this dynamic team, you will provide exceptional support to Italian-speaking customers, ensuring their technical issues and inquiries are resolved swiftly and effectively. This is an exciting chance to work in the technology sector with a forward-thinking company that values innovation and customer satisfaction.

### Responsibilities

-   Provide high-quality customer support to Italian-speaking clients
-   Assist customers with technical issues, product inquiries, and service requests
-   Document interactions accurately in the CRM system
-   Collaborate with internal teams to troubleshoot and resolve complex technical problems
-   Help improve customer experience by collecting feedback and suggesting improvements
-   Participate in training sessions to stay updated on product developments and support tools

## Requirements

-   Fluency in Italian and English, both written and verbal
-   Experience in customer support, preferably in the tech industry
-   Strong technical aptitude and problem-solving skills
-   Excellent communication and interpersonal abilities
-   Adaptability and willingness to relocate to Athens, Greece
-   Ability to work efficiently in a fast-paced, dynamic environment
-   Familiarity with customer support software and CRM systems

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...