# Team Manager- Logistics OTC cash application process

**Company:** [Datamark, Inc.](http://jobs.workable.com/companies/sTRP3hFwZB84jWGcCVwj8H.md)
**Location:** Chennai, India
**Workplace:** on site
**Employment type:** Full-time
**Department:** Chennai

[Apply for this job](http://jobs.workable.com/view/ae36a09e-ea06-4866-ab79-b3ffe97115fa)

## Description

Lead end-to-end Order-to-Cash (O2C) operations with a strong focus on Cash Application, Collections, Accounts Receivable (AR) Management, and Financial Governance. Drive cash flow optimization, reduce Days Sales Outstanding (DSO), and deliver operational excellence through P&L ownership, process transformation, and digital initiatives.

## Requirements

### Cash Application

-   Oversee payment posting, remittance matching, and account reconciliation activities.
-   Manage unapplied cash, short payments, deductions, and payment discrepancies.
-   Govern payment processing across Lockbox, ACH, Wire Transfers, and Cheque transactions.

### Collections & AR Management

-   Own aging management and collection strategies to improve cash realization.
-   Drive customer follow-ups, Promise-to-Pay (PTP) tracking, and DSO improvement initiatives.
-   Manage customer escalations and dispute resolution impacting collections and cash flow.

### P&L Management

-   Own O2C P&L performance, ensuring revenue realization and cost optimization.
-   Identify revenue leakage opportunities and implement corrective actions to improve margins.
-   Monitor financial performance and drive profitability improvements.

### Budgeting & Forecasting

-   Lead annual budgeting and periodic cash flow forecasting activities.
-   Analyze collection trends and assess their impact on working capital.
-   Provide financial insights and recommendations to support business decisions.

### Transformation & Digital Initiatives

-   Drive continuous process improvements, standardization, and operational excellence.
-   Implement AI, RPA, and automation solutions to improve efficiency and productivity.
-   Leverage advanced analytics and reporting tools to deliver actionable business insights.

### Team Management

-   Lead and develop large operational teams (60+ members).
-   Ensure achievement of KPIs, SLAs, and performance targets.
-   Drive employee engagement, capability building, and succession planning.

### Financial Control & KPI Management

-   Ensure compliance with internal controls, policies, and audit requirements.
-   Monitor and improve key metrics including:

-   Days Sales Outstanding (DSO)
-   Aging Accounts Receivable (AR)
-   Collection Effectiveness Index (CEI)
-   Unapplied Cash

-   Maintain strong governance and risk management practices.

### Stakeholder Management

-   Partner with senior leadership, customers, and cross-functional teams to achieve business objectives.
-   Resolve complex operational and financial issues impacting the O2C cycle.
-   Drive collaboration to improve cash flow, customer experience, and operational effectiveness.