# Front Dest/Guest Services Associate (FT/PT, Year-Round)

**Company:** [Horizon Outdoor Hospitality](http://jobs.workable.com/companies/azGg5ANqUcwXnZAK79YBR2.md)
**Location:** Cloverdale, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** Two Capes Lookout

[Apply for this job](http://jobs.workable.com/view/ae6d8fb8-e3e3-479e-9356-0c67a74f85e6)

## Description

Two Capes Lookout is looking for a friendly, dependable, and service-minded **Front Desk / Guest Services Associate** to join our team.

This is a great opportunity for someone who enjoys working with people, creating a welcoming guest experience, and being part of a small hospitality team. We’re open to **full-time or part-time applicants** and can offer some flexibility with scheduling for the right person.

### What You'll Do

-   Welcome guests and provide a warm, professional first impression
-   Assist with check-ins, check-outs, reservations, and guest questions
-   Communicate with guests by phone, email, and in person
-   Help resolve guest requests and concerns with a positive, solutions-oriented approach
-   Provide information about the property and surrounding area
-   Complete general front desk and administrative tasks
-   Use computers and basic hospitality/property management software
-   Communicate effectively with other members of the team to ensure a smooth guest experience
-   Help maintain a clean, organized, and welcoming front desk area

If you're friendly, dependable, comfortable with people and computers, and enjoy providing great service, we'd love to hear from you!

## Requirements

We're looking for someone who is:

-   Friendly, personable, and genuinely enjoys helping people
-   Reliable, responsible, and able to work independently
-   Comfortable interacting with guests in a professional and welcoming manner
-   Experienced in **hospitality, lodging, customer service, or a similar service-oriented environment**
-   Comfortable with **general computer skills**, including email, web-based systems, and basic office tasks
-   A good communicator with strong attention to detail
-   Able to stay organized and calm when things get busy
-   Flexible and willing to pitch in wherever needed

**Hospitality or front desk experience is preferred, but we're also interested in candidates with strong customer service experience and the right attitude.**

## Benefits

-   Competitive pay for all hours worked
-   Generous yearly PTO
-   Career-like benefits
-   Matching 401k (after 6 months of employment)
-   Fun and supportive team atmosphere