# Dermatology Team: Lead Roles - Receptionist and Authorizations

**Company:** [Staffing for Doctors](http://jobs.workable.com/companies/gAA8yfeXYbnEZ4xxJycpWn.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/ae8dbdae-b634-4904-a474-0d0994cd6d06)

## Description

### **Overview**

We are hiring a team of **high-performing Virtual Assistants** to support a fast-paced **Dermatology and Med Spa practice**. This includes **patient coordination, cosmetic outreach, social media support, and insurance authorizations**.

This role requires individuals who are **camera-on during shift**, highly committed, and able to deliver **excellent communication with minimal to no accent** for patient-facing tasks.

Candidates must have experience in USA **dermatology, med spa, or aesthetic environments**, and familiarity with **ModMed EMR (preferred)**.

## Requirements

### **Lead Roles (2 Positions)**

### **A. Lead Receptionist (Front Desk Lead)**

-   Oversee scheduling workflows and call handling
-   Ensure quality of patient communication
-   Monitor team performance (calls, bookings, responsiveness)
-   Support escalation handling and patient concerns
-   Maintain workflow efficiency across front desk operations

### **B. Lead Authorization VA**

-   Manage prior authorizations and insurance approvals
-   Oversee submission, follow-ups, and approvals
-   Ensure compliance with payer requirements
-   Support denial prevention strategies
-   Coordinate closely with billing and clinical teams

### **Systems & Tools**

-   **ModMed EMR (preferred)**
-   Phone systems (RingCentral or similar)
-   Social media platforms (Instagram, TikTok, Facebook)
-   AI tools for video/content creation

### **Qualifications**

-   Experience in **Dermatology / Med Spa / Aesthetics (required)**
-   Strong **English communication skills (minimal to no accent)**
-   Experience in **patient coordination, scheduling, or medical VA**
-   Familiarity with **insurance verification / authorizations (for relevant roles)**
-   Experience with **social media or content creation (for marketing roles)**
-   Ability to work with **camera ON during shift**
-   Reliable, committed, and able to work long-term

### **What We’re Looking For**

-   Proactive and accountable
-   High attention to detail
-   Strong work ethic and consistency
-   Able to multitask in a fast-paced environment
-   Team players who can also work independently