# Swedish Customer Service Agent (Chat/email) - Remote in Greece

**Company:** [apply2day](http://jobs.workable.com/companies/asXQeNgUke4CCUQFRfpdRy.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** On-line_support

[Apply for this job](http://jobs.workable.com/view/af06845a-b370-4c6e-ba4f-078bb3aa5cae)

## Description

Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking for **Swedish-Speaking Customer Service Agents** to provide excellent customer care via **chat and email**, working **remotely** from **anywhere within Greece!**

In this opportunity, you will have the chance to assist customers with inquiries, resolve issues efficiently, and ensure a positive overall experience. You'll be part of a dynamic, international team that values communication, empathy, and problem-solving.

### Responsibilities

-   Manage incoming chat and emails.
-   Identify and assess customers’ needs to achieve satisfaction.
-   Build relations of trust through open and interactive communication.
-   Follow communication procedures, guidelines, and policies.

## Requirements

-   Fluency in **Swedish** (C1 - C2)
-   Very good command of **English** (B2 – C1)
-   Good MS Office skills.
-   Customer orientation and ability to adapt/respond to different types of characters.

## Benefits

-   **Competitive Salary**
-   **Monthly Bonuses**
-   **Meal Vouchers**
-   **Health care benefits and numerous other discounts**
-   **Continuous Training** and access to Educational Platforms
-   **Relocation** **package** for candidates relocating from abroad, including travel expenses and initial accommodation