# Front Desk Representative

**Company:** [Multigate](http://jobs.workable.com/companies/xnwSBGnvhZbVJ6ibvnyFNc.md)
**Location:** Lagos, Nigeria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Multigate Org - Admin/HR

[Apply for this job](http://jobs.workable.com/view/af14ef90-8cf7-41cf-a115-6bacca916e90)

## Description

We are looking for a Front Desk Representative with excellent communication and interpersonal skills to join our team. As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office. You will be the first point of contact with all visitors including our clients and vendors. Essentially, you will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.  

### Responsibilities

-   Welcome visitors and provide exceptional service to clients.
-   Answer incoming calls, redirect them to the appropriate department, and take messages as needed.
-   Coordinate and manage appointments, meetings, and conference room schedules to avoid conflicts.
-   Direct visitors to the appropriate personnel or office.
-   Support workplace security by managing visitor badges and maintaining accurate visitor logs.
-   Receive, sort, and distribute letters, packages, and deliveries to the appropriate departments.
-   Keep the reception area clean and organized, ensuring all necessary materials (e.g., pens, forms, brochures) are available.

## Requirements

-   Proven experience as a front desk representative, agent, or relevant position
-   BSc in a relevant field
-   Familiarity with office machines (e.g. fax, printer, etc.)
-   Proficient in English (oral and written)
-   knowledge of MS Office (especially Excel and Word)
-   Excellent written and verbal communication skills
-   Excellent interpersonal skills
-   Excellent organizational and multi-tasking abilities
-   Problem-solving skills
-   Customer service orientation

## Benefits

-   Competitive Salary
-   Pension
-   Healthcare