# People & Culture Business Partner **Company:** [XR Extreme Reach](http://jobs.workable.com/companies/iZEjcUaVfS2XeXSg8ig4Bv.md) **Location:** Toronto, Canada **Workplace:** hybrid **Employment type:** Full-time **Department:** HR [Apply for this job](http://jobs.workable.com/view/b074dd11-dc26-4375-bc76-729a0f045072) ## Description **Join the creative revolution at XR!**    At XR, we're transforming how advertising gets made, managed, and delivered. As the global leader in advertising operations, we help brands, agencies, and media companies manage every stage of the advertising lifecycle through a single platform that connects production, assets, rights, delivery, and analytics.  Join a collaborative team that's redefining the future of advertising. You'll work on meaningful challenges, help shape innovative products, and make a real impact for some of the world's leading brands. If you're passionate about advertising and technology and solving complex problems, we'd love to hear from you.  **The Opportunity**  We are seeking a high-autonomy, solution-oriented People & Culture Business Partner to join our People team. In this role, you will act as a trusted advisor to key business leaders while taking full ownership of your client groups. The ideal candidate thrives in a dynamic, fast-paced environment and possesses exceptional problem-solving skills—someone who can step into complex scenarios, diagnose root causes, and independently navigate toward scalable solutions.  This role requires a unique balance: you will drive high-level strategic people initiatives while comfortably rolling up your sleeves to manage critical operational, administrative, and office management responsibilities.  **Responsibilities**  **Strategic Partnership & Autonomous Problem-Solving**  - **Strategic Alignment:** Build deep cross-functional relationships with business unit leaders to understand operational goals and align talent strategies accordingly.  - **Independent Problem Solving:** Identify organizational bottlenecks, interpersonal challenges, and process gaps; autonomously develop and execute creative, end-to-end solutions.  - **Workforce Planning:** Partner with department leadership and Finance (FP&A) to forecast headcount needs, address skill gaps, and implement scalable workforce structures.  - **Change Management:** Lead and support organizational change initiatives, providing leadership coaching and actionable communication plans during business evolutions.  **Operational, Administrative, & Site Execution**  - **Day-to-Day HR Operations:** Directly manage operational workflows across the employee lifecycle, including onboarding execution, offboarding logistics, status changes, and system updates.  - **Data Maintenance & HRIS:** Maintain complete data integrity in our HR Systems (HRIS), generating routine reports, managing administrative documentation, and tracking HR metrics.  - **Policy & General Inquiries:** Serve as the primary point of contact for day-to-day employee and manager inquiries regarding policies, benefits execution, and leave administration.  - **Office & Workplace Management:** Oversee local office operations and facilities administration, serving as the primary point of contact for vendor relationships, office supplies, building management, health and safety protocols, and space planning to ensure a productive, welcoming physical environment for on-site and hybrid teams.  - **Health & Safety Oversight (OHSA):** Oversee local workplace health and safety compliance under Ontario OHSA, including coordination of Joint Health and Safety Committee (JHSC) requirements or designated worker safety representatives.  **Talent Management & Culture**  - **Performance Enablement:** Drive continuous performance management frameworks, goal setting (OKRs/KPIs), and talent reviews across supported client groups.  - **Career Pathways & Succession:** Identify high-potential talent, design development strategies, and assist leaders with succession planning.  - **Employee Retention & Engagement:** Analyze employee feedback (surveys, exit interviews, touchpoints) to implement impactful retention strategies and foster an inclusive culture.  **Employee Relations & Compliance**  - **Advisory & Resolution:** Provide objective coaching and independently investigate complex employee relations issues, performance plans, and policy interpretations.  - **Compliance & Best Practices:** Ensure employment practices adhere to relevant labor laws, industry standards, and internal corporate guidelines across regions.  - **Ontario Labor Standards:** Ensure local practices adhere to the Ontario Employment Standards Act (ESA), Ontario Human Rights Code, and PIPEDA (privacy).  - **Contract Administration & AODA:** Ensure compliant employment agreements (notice, termination, probation) and ensure local office practices align with Accessibility for Ontarians with Disabilities Act (AODA) standards.  - Other responsibilities as assigned by management ## Requirements - **Experience:** 3-5 years of progressive HR experience, with at least 2 years in a dedicated HRBP or strategic People Partner capacity.  - **Proven Autonomy:** Track record of driving projects independently from ambiguity to execution with minimal supervision.  - **Resourceful Problem Solver:** Demonstrated ability to evaluate complex problems, weigh risks, and implement sound, pragmatic solutions.  - **Canadian Employment Law Expertise:** Strong knowledge of Ontario ESA standards, human rights legislation, OHSA requirements, and contract law principles.  - **Balanced Execution:** Willingness and discipline to seamlessly switch between big-picture strategic thinking and detail-oriented administrative execution.  - **Industry Background:** Experience supporting groups within advertising technology, SaaS, media logistics, or fast-paced digital services environments preferred.  - **Communication:** Exceptional verbal and written communication skills with the ability to influence leaders at all levels.  - **Education:** Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or equivalent practical experience.  **Preferred Qualifications**  - Professional certifications such as CPHR or CHRP/CHRL designation (Human Resources Professionals Association) or SHRM-CP, SHRM-SCP, PHR, or SPHR.  - Experience navigating hybrid/remote global workforces across multiple time zones.  - Hands-on proficiency with modern HRIS platforms (Bob, Workable, etc.) and administrative workflows.  - Prior experience managing physical office spaces or facilities coordination alongside HR responsibilities in Ontario preferred.  - **Industry Background:** Experience supporting media, entertainment technology, SaaS, or advertising services teams preferred.    **Reporting Relationship**  - The People & Culture Business Partner reports to the VP, People & Culture.  **Location**  - Onsite or hybrid (3 days a week) in our Toronto office.   **The wonderful world of XR**   **Impactful Work:** You’ll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide.  **Global Reach, Local Impact:** With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that’s making waves across the globe!    **Innovation & Growth:** We’re all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you’ll be working on groundbreaking products that power TV, film, digital marketing, and entertainment.    **Creative Culture:** We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking.    **Make a Difference:** Here, you’ll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style.    **Let's Redefine What's Possible**  If you’re ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we’d love to hear from you. Pitch us your vision- and let's build the future, together.  **Hiring Disclosures:** - **This job posting is for an** _**existing vacancy**_ — we currently have an open role and will fill this position upon finding a suitable candidate. - **Annual Salary Range: $100,000 – $110,000 CAD -** This range represents the expected compensation for the role and includes base salary and any non-discretionary bonus components. - We use AI-assisted screening technology to help review resumes for required skills and qualifications. Final hiring decisions are always made by our human hiring team.