# Front Desk Agent | AYANA BALI

**Company:** [AYANA Hospitality](http://jobs.workable.com/companies/4gU6PGSkL9VHY82yX1chH9.md)
**Location:** Bali, Indonesia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Rooms

[Apply for this job](http://jobs.workable.com/view/b176233d-3c6c-42f0-8062-a625df5fe72d)

## Description

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer an exciting career opportunity for an individual with the following details:

**Summary of Responsibilities:**

-   Greet guests and provide outstanding customer service
-   Check guests in and out of the hotel
-   Answer and direct incoming calls and assist with guest inquiries
-   Book and modify reservations
-   Handle cash, credit card, and other payment transactions
-   Respond to guest needs, requests, and complaints in a timely and efficient manner
-   Maintain accurate guest records and ensure confidential information is protected

## Requirements

-   Only for Indonesian Citizen
-   Minimum of 1 year experience in the same position in a large luxury resort
-   Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
-   Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable