# Dutch Customer Ambassador - Lisbon

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Lisbon, Portugal
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Dutch

[Apply for this job](http://jobs.workable.com/view/b1eed47d-85f5-4d37-aff8-fffb7399e888)

## Description

Combine technical skills with excellent customer support!

Join a multicultural international team and help clients solve issues while maximizing their experience with the company’s products and services. If you are looking for a new job opportunity in a multicultural and vibrant environment in the capital of Portugal, this position would be perfect for you! 

**Responsibilities:**

-   Provide technical and functional support to clients via phone, email, and chat.
-   Identify and resolve technical issues promptly.
-   Suggest improvements to enhance product and service usage.
-   Collaborate with product and engineering teams to improve the customer experience.
-   Monitor and report trends and recurring issues.

## Requirements

-   Native Dutch and fluent English (B2)
-   Ability to understand and solve technical issues
-   Previous experience in customer support or technical support is a plus
-   Strong communication skills and professional attitude
-   EU citizenship or valid work permit for Portugal

## Benefits

-   Monthly meal allowance
-   Private health insurance after 6 months
-   Career development and mentoring programs after 6 months. 
-   Multicultural environment (75+ nationalities)
-   Hybrid model. 
-   Relocation package: refund of the initial flight ticket. 
-   Accommodation and bills paid by the company. 
-   Performance bonus