# Remote - Medical Receptionist

**Company:** [CareHarmony](http://jobs.workable.com/companies/2Upm9HSX6VXmENHg6v52mJ.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Clinical

[Apply for this job](http://jobs.workable.com/view/b4148c4b-9de6-4795-bd72-51124434ab80)

## Description

CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.

CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.

**Shift**: 10:30am - 7pm CST

**Pay**: $14.50/hr

_**Duties/Responsibilities:**_

-   Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.
-   Routes messages and escalations to the appropriate department or team member
-   Schedules appointments, reschedules as needed.
-   Performs administrative and clerical support tasks.

_**Professional Experience:**_

-   Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role
-   Preferred: Minimum of one (1) year clinical experience
-   Preferred: Active Clinical Multi-State/Compact License

_**Required Skills/Abilities:**_

-   Excellent written and verbal communication skills
-   Excellent interpersonal and customer service skills
-   Positive, uplifting personality with a natural ability to handle and deescalate escalations
-   Basic understanding of administrative and clerical procedures
-   Fundamental experience working with Microsoft Office Suite or related software

_**Education and Experience:**_

-   Associates' Degree or equivalent preferred

_**Work Environment:**_

Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee’s work and communication with clients, patients, or internal team members.

**\*\*\*Must be located in Central or Eastern Time Zones.**